Published By: NetSuite
Published Date: Oct 17, 2012
Download this whitepaper to learn how you can build a sustainable and profitable business model with recurring revenue, service and training engagements and opportunities for cross-sell and up-sell by adding cloud-based offerings to your portfolio.
Published By: Covisint
Published Date: Jan 03, 2014
Your customers are rapidly adopting cloud based solutions for business efficiency. But an identity access management nightmare is unraveling: multiple sign-on identities hinder productivity and increase costs; working outside of the business’ firewall can create major security issues; and who has access to what? In this webcast learn:
• Why the extended enterprise mandates cloud-based IAM
• Where user lifecycle management and password security intersect
• How to talk to your customers about business issues that come with the cloud and where to find solutions
Many businesses and service providers (SPs) are looking for ways to leverage cloud based backup solutions. For businesses, backing up data into the cloud represents a cost-effective way to manage the day-to-day task of protecting critical business data. For service providers, cloud backup technology presents an opportunity to gain new customers and increase their revenue.
Published By: Intronis
Published Date: Nov 18, 2013
This report, based on exclusive research, examines the ways in which solution providers have integrated cloud-based backup and recovery into their offerings and the effect these BCDR solutions have on overall business performance. It also looks at the ways MSPs can learn from peer experience to circumvent common obstacles and energize cloud BCDR practices.
Published By: SilverSky
Published Date: May 30, 2014
This white paper includes a comprehensive list of things to consider in evaluating cloud-based email solutions, from the hidden costs of hosting your own, to additional services you might need, as well as what questions to ask your provider.
Published By: AirTight
Published Date: Oct 22, 2014
The migration to cloud-based WLAN solutions signifies a fundamental shift in infrastructure investments from large in-house installations to off-site systems provided and managed by VARs and MSPs. This white paper describes this trend and how AirTight's cloud solution enables MSPs and channel partners to easily & cost effectively generate high margin, value-added service revenue streams.
Published By: InContact
Published Date: Nov 13, 2014
inContact’s powerful portfolio of cloud-based contact center solutions enables organizations to operate more efficiently, optimize the cost and quality of every interaction in the contact center, create new pathways to profit and ensure ongoing business improvement and growth.
Published By: Kenandy
Published Date: Oct 16, 2015
The Digital Disruption Of SaaS Is Transforming
The ERP Software Landscape
Demand for cloud-based ERP solutions is
growing rapidly as midsize and enterprise clients
explore alternative options to legacy on-premises
systems. Pure-play SaaS vendors are seeing
increasing traction, while most traditionally
on-premises vendors are moving rapidly to
transition their business models from license plus
maintenance to subscription.
Published By: Carbonite
Published Date: Jan 16, 2014
It’s of little wonder that backup is a favorite of the channel. According to the CTTA State of the Cloud
Channel 2013 report, 61 percent of solution providers offer some form of cloud-based data backup and
recovery service. Moreover, demand for cloud backup is growing: Solution providers report 58 percent
of their customers ask for services for fresh installs or replacements for legacy hardware and software
Small businesses want backup solutions that provide scale, ease of use, reliability and affordability.
To meet the need and demand of this market segment, solution providers need backup services with these critical attributes, plus the manageability and control to deliver hosted services without compromise.
Published By: Genesys
Published Date: Feb 22, 2018
Is Your IT Team Ready to Enable Digital Transformation?
Customers want fast access to information and immediate problem resolution on any device, from any location, at any time. It’s up to IT to build the foundation for this digital transformation—and increasingly, it’s cloud-based. Make sure your IT team is on track to deliver.
An omnichannel contact center platform gives you a single, integrated view of the entire customer journey. And as a cloud-based solution, IT has the flexibility to deploy advanced features fast and cost-efficiently.
Read this white paper from Frost & Sullivan for a pragmatic approach to:
• Identify process changes and goals with lines of business
• Benchmark your current infrastructure and technology gaps
• Consider cloud omnichannel solutions for easier deployments and simple scalability
Published By: Genesys
Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business.
Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud.
Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world.
Read the Ovum Decision Matrix to:
• Compare cloud contact center solutions based on the strength of their technology platforms
• Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics
• Understand each vendor’s market impact and why Genesys was chosen as a leader
Running a successful firearms and shooting sports retail business offers unique challenges. To achieve growth, you need a software solution that streamlines nearly every aspect of your firearms business—letting you focus on running a more compliant, efficient, and profitable operation.
Created in collaboration with Orchid Advisors, Epicor FFL Compliance Manager is a robust, cloud-based system for firearms retailers that seamlessly manages ATF compliance for higher profits and faster growth. This fast, easy-to-use bound book solution can:
• Quickly package compliance reports on demand and review bound book activity with dashboards to support ATF inspections
• Save time by scanning serial numbers instead of entering them manually
• Relieve audit stress thanks to easy access to bound book data and on-demand, ATF-friendly reporting
Read on to hear from businesses currently powered by Epicor FFL Compliance solutions.
Windows Server 2012 represents a paradigm shift from the traditional client/server model to a new cloud-based infrastructure. Is your business ready? Download this whitepaper to learn the 7 key questions you need to answer now
Most IT professionals today recognize that enterprise IT will be hybrid in the future. To provide the optimal foundation for each workload being deployed, the hybrid IT environment will include cloud-based infrastructures—from multiple providers—co-existing alongside infrastructure within the enterprise data center or a hosted environment.
But not all hyperconverged solutions yield the same results. The right hyperconverged infrastructure can meet your IT needs both today and well into the future. In this paper, we will talk about where your data center needs to be in the next five years to meet changing business demands, and how the roles of IT professionals will evolve. We will also review “hyperconvergence” models, and how they can best meet your IT needs both today and in the future, as well as the benefits you can expect along the way. Finally, we discuss what to look for in the right hyperconverged provider, who will position your IT department for success.
IT is undergoing a significant transformation as businesses look to streamline costs and roll out a new class of cloud-based applications driven by a changing digital economy. The IT infrastructure as we know it today is not well equipped to improve on the cost structure for traditional workloads nor handle the velocity demands of a new generation of workloads where IT is a focal point for competitive differentiation. As one approach to address these changing demands of IT, vendors are bringing to market new solutions under a new category called “composable infrastructure”.
Published By: Dell EMC
Published Date: Oct 13, 2016
Dell EMC is the world market leader in converged infrastructure and converged solutions. Through Dell EMC Converged Infrastructure and Solutions Dell EMC accelerates the adoption of converged infrastructure and cloud-based computing models that reduce IT costs while improving time to market. Dell EMC delivers the industry’s only fully integrated and virtualized cloud infrastructure systems, allowing customers to focus on business innovation instead of integrating, validating, and managing IT infrastructure. VCE solutions are available through an extensive partner network.
Despite momentous benefits, cloud computing has its own set of challenges that must be addressed. The primary concern that many enterprises and end users have is related to security, especially data protection and privacy and loss of control. This article discusses the several challenges associated with security for cloud-based video conferencing and how organizations can remove these barriers by adopting solutions that implement security as a key tenet.
Technology enables business transformation To thrive in today’s idea economy, small and midsize companies like yours are using technology to transform their business. Like your peers, you know that mobile applications, cloud-based solutions, and advanced analytics can help you increase productivity, reduce costs, and grow your business. Older servers, storage, and networking products weren’t built to handle the exploding amount of data that is being shared today. In order to take advantage of these modern applications, many companies have found that they need to close the gap between what their business demands and what their IT systems can deliver.
More than ever, businesses are considering a cloud solution for their enterprise resource planning (ERP) deployment over an on-premises system. Cloud technology appeals to these companies because updates and fixes occur automatically with little or no effort from internal IT staff, and because cloud-based solutions provide access to real-time data from anywhere. Employees want tools that make it easier for them to complete everyday tasks and make informed decisions that help the business grow.
Aberdeen’s research report, “Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How,” uncovers the reasons successful companies are choosing cloud over on-premises ERP models. Download this SmartBite for a quick look at the report’s highlights.
Healthcare and Life Sciences organizations are using data to generate knowledge that helps them provide better patient care, enhances biopharma research and development, and streamlines operations across the product innovation and care delivery continuum. Next-Gen business intelligence (BI) solutions can help organizations reduce time-to-insight by aggregating and analyzing structured and unstructured data sets in real or near-real time.
AWS and AWS Partner Network (APN) Partners offer technology solutions to help you gain data-driven insights to improve care, fuel innovation, and enhance business performance.
In this webinar, you’ll hear from APN Partners Deloitte and hc1.com about their solutions, built on AWS, that enable Next-Gen BI in Healthcare and Life Sciences.
Join this webinar to learn:
How Healthcare and Life Sciences organizations are using cloud-based analytics to fuel innovation in patient care and biopharmaceutical product development.
How AWS supports BI solutions f
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Published By: Aviatrix
Published Date: May 17, 2018
Global Transit Network architecture is critical to the success of your AWS cloud deployment. Implemented correctly, a Global Transit Hub enables traffic to securely flow from on-prem to VPCs, or from VPC to VPC, in a way that minimizes complexity and cost and maximizes agility and availability. Implemented poorly, it becomes a choke point that is time-consuming – and costly – to maintain and troubleshoot.
As part of our fact-filled AWS Bootcamp series, Aviatrix CTO Sherry Wei reviews seven best-practice topics for Global Transit Network architecture.
Free Evaluation Checklist
In addition to the slides, you’ll also receive a handy spreadsheet-based checklist with 50 architecture and business goals to consider when evaluating solutions for your own Global Transit Network.
Who Should Watch?
Anyone responsible for connectivity of cloud resources, including cloud architects, cloud infrastructure managers, cloud engineers, and networking staff.
Read this white paper and learn how:
• Cloud technology bridges the gap between IT and the business, but on-premises cloud deployments often offer a lower TCO than the public cloud.
• Dell enables organizations to create and manage cloud solutions customized to unique needs.
• Organizations have several options for building a cloud infrastructure based on Dell solutions.
• In the realm of cloud computing, Dell differentiates itself through servers, storage, networking, and integration with infrastructure and management tools.
• Implementing a cloud environment requires stakeholder identification, as well as resources and capabilities.