Published By: NetSuite
Published Date: Oct 17, 2012
Download this whitepaper to learn how you can build a sustainable and profitable business model with recurring revenue, service and training engagements and opportunities for cross-sell and up-sell by adding cloud-based offerings to your portfolio.
Published By: Covisint
Published Date: Jan 03, 2014
Your customers are rapidly adopting cloud based solutions for business efficiency. But an identity access management nightmare is unraveling: multiple sign-on identities hinder productivity and increase costs; working outside of the business’ firewall can create major security issues; and who has access to what? In this webcast learn:
• Why the extended enterprise mandates cloud-based IAM
• Where user lifecycle management and password security intersect
• How to talk to your customers about business issues that come with the cloud and where to find solutions
Many businesses and service providers (SPs) are looking for ways to leverage cloud based backup solutions. For businesses, backing up data into the cloud represents a cost-effective way to manage the day-to-day task of protecting critical business data. For service providers, cloud backup technology presents an opportunity to gain new customers and increase their revenue.
Published By: Intronis
Published Date: Nov 18, 2013
This report, based on exclusive research, examines the ways in which solution providers have integrated cloud-based backup and recovery into their offerings and the effect these BCDR solutions have on overall business performance. It also looks at the ways MSPs can learn from peer experience to circumvent common obstacles and energize cloud BCDR practices.
Published By: SilverSky
Published Date: May 30, 2014
This white paper includes a comprehensive list of things to consider in evaluating cloud-based email solutions, from the hidden costs of hosting your own, to additional services you might need, as well as what questions to ask your provider.
Published By: AirTight
Published Date: Oct 22, 2014
The migration to cloud-based WLAN solutions signifies a fundamental shift in infrastructure investments from large in-house installations to off-site systems provided and managed by VARs and MSPs. This white paper describes this trend and how AirTight's cloud solution enables MSPs and channel partners to easily & cost effectively generate high margin, value-added service revenue streams.
Published By: InContact
Published Date: Nov 13, 2014
inContact’s powerful portfolio of cloud-based contact center solutions enables organizations to operate more efficiently, optimize the cost and quality of every interaction in the contact center, create new pathways to profit and ensure ongoing business improvement and growth.
Published By: Kenandy
Published Date: Oct 16, 2015
The Digital Disruption Of SaaS Is Transforming
The ERP Software Landscape
Demand for cloud-based ERP solutions is
growing rapidly as midsize and enterprise clients
explore alternative options to legacy on-premises
systems. Pure-play SaaS vendors are seeing
increasing traction, while most traditionally
on-premises vendors are moving rapidly to
transition their business models from license plus
maintenance to subscription.
Published By: Carbonite
Published Date: Jan 16, 2014
It’s of little wonder that backup is a favorite of the channel. According to the CTTA State of the Cloud
Channel 2013 report, 61 percent of solution providers offer some form of cloud-based data backup and
recovery service. Moreover, demand for cloud backup is growing: Solution providers report 58 percent
of their customers ask for services for fresh installs or replacements for legacy hardware and software
Small businesses want backup solutions that provide scale, ease of use, reliability and affordability.
To meet the need and demand of this market segment, solution providers need backup services with these critical attributes, plus the manageability and control to deliver hosted services without compromise.
This ebook takes you on a journey to discover a cloud-based content management solution that provides greater visibility and collaborative control over business content. Meet Mike, an IT Solutions Executive, looking for an innovative way to collaborate that's secure, easy to use, immediate and accessible -- all while meeting strict governance policies.
This paper describes key security aspects of developing and operating digital, cloud-based remote monitoring platforms that keep data private and infrastructure systems secure from attackers. This knowledge of how these platforms should be developed and deployed is helpful when evaluating the merits of remote monitoring vendors and their solutions.
Published By: 8x8 Inc.
Published Date: Feb 13, 2017
This complimentary report will display the biggest benefits of moving to 8x8 Virtual Virtual Office including:
-Never have to perform a communications hardware or software upgrade again
-Providing more consistent and unified communications service
-Improving business processes with prebuilt CRM integration
Windows Server 2012 represents a paradigm shift from the traditional client/server model to a new cloud-based infrastructure. Is your business ready? Download this whitepaper to learn the 7 key questions you need to answer now
Published By: Dell EMC
Published Date: Oct 13, 2016
Dell EMC is the world market leader in converged infrastructure and converged solutions. Through Dell EMC Converged Infrastructure and Solutions Dell EMC accelerates the adoption of converged infrastructure and cloud-based computing models that reduce IT costs while improving time to market. Dell EMC delivers the industry’s only fully integrated and virtualized cloud infrastructure systems, allowing customers to focus on business innovation instead of integrating, validating, and managing IT infrastructure. VCE solutions are available through an extensive partner network.
Despite momentous benefits, cloud computing has its own set of challenges that must be addressed. The primary concern that many enterprises and end users have is related to security, especially data protection and privacy and loss of control. This article discusses the several challenges associated with security for cloud-based video conferencing and how organizations can remove these barriers by adopting solutions that implement security as a key tenet.
Technology enables business transformation To thrive in today’s idea economy, small and midsize companies like yours are using technology to transform their business. Like your peers, you know that mobile applications, cloud-based solutions, and advanced analytics can help you increase productivity, reduce costs, and grow your business. Older servers, storage, and networking products weren’t built to handle the exploding amount of data that is being shared today. In order to take advantage of these modern applications, many companies have found that they need to close the gap between what their business demands and what their IT systems can deliver.
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Read this white paper and learn how:
• Cloud technology bridges the gap between IT and the business, but on-premises cloud deployments often offer a lower TCO than the public cloud.
• Dell enables organizations to create and manage cloud solutions customized to unique needs.
• Organizations have several options for building a cloud infrastructure based on Dell solutions.
• In the realm of cloud computing, Dell differentiates itself through servers, storage, networking, and integration with infrastructure and management tools.
• Implementing a cloud environment requires stakeholder identification, as well as resources and capabilities.
Without document classification in play, it's impossible to know what to protect. The mobile ecosystem makes workers infinitely more productive, which is one reason that it won’t go
away. This white paper explores the question: How can IT govern and protect content in such ad hoc and semi-structured environments? Please download whitepaper to learn more.
The mobile workspace has created problems for IT, including policy enforcement, attack from untrusted wireless networks, and physical data theft. This white paper examines how cloud-based security solutions can protect distributed workers.
In this paper, we consider the distinct financial and operational challenges that businesses face when launching international operations, and examine the value that global, real-time financial reporting and consolidation solutions can deliver. We discuss the criteria that companies should use to evaluate solutions.