This special report from N-able Technologies provides an overview of the NOC and help desk in the context of sweeping changes that are transforming the managed services industry. The report provides insight to the drivers of change and why your NOC and help desk will play an increasingly important role in the success of your managed
There are many factors driving customers of all shapes and sizes to engage managed service providers (MSPs), not the least of which is access to cutting-edge software functionality at a fraction of the cost of acquiring the assets.
Published By: NetSuite
Published Date: Sep 30, 2016
With economic recovery, technology solution providers and value-added resellers (VARs) are experiencing unprecedented growth. Long accustomed to sector turbulence, solution providers must constantly reinvent themselves to stay ahead of changing technology, market trends and vendor-mandated channel consolidation. More than ever, channel winners require instant access to information to monitor, measure and improve all aspects of the business.
Mergers, acquisitions, and cross-platform migration initiatives can result in organizations needing to support both the Lotus Domino and Microsoft Exchange email platforms. For organizations that need to support user interoperability between the two diverse mail systems, there are certain common factors that will determine their level of success. This document explains how to maintain interoperability between users on either system by ensuring the high-fidelity interchange of directory information, email, calendar entries, calendar free/busy availability, and email-enabled applications.
So you are intrigued by the idea of dumping disk from your solutions offering, but flash storage is new to you. We know it can be a bit confusing, with all the different product approaches, form factors, and vendors, as well as worries like cost and flash lifespan. We created a vendor-neutral Flash Storage Buyer's Guide with leading analyst Ben Woo of Neuralytix. If you are new to flash, start here.
Up until just a few years ago, the hard disk drive (HDD) was the de facto choice for storage in a laptop or desktop computer. Today computer users have more options to fine-tune storage to exactly what they need. Solid state drives (SSD) and newer solid state hybrid drives (SSHD) can enhance the performance of your computer compared to using a traditional hard drive. So whether it’s a new computer or an upgrade to your existing system, how do you choose the right storage option for you?
Published By: Vormetric
Published Date: Feb 10, 2015
Insider threats are caused by a wide range of offenders who either maliciously or accidentally do things that put an organization and its data at risk. The insider threat landscape is becoming more difficult to deal with as the range of miscreants moves beyond employees and privileged IT staff. It now includes outsiders who have stolen valid user credentials; business partners, suppliers, and contractors with inappropriate access rights; and third-party service providers with excessive admin privileges. Unless properly controlled, all of these groups have the opportunity to reach inside corporate networks and steal unprotected data.
Published By: CompTIA
Published Date: Oct 02, 2014
CompTIA’s 3rd Annual Trends in Managed Services study explores the experiences, decision factors and usage trends among end user organizations that have worked with a managed services provider for their business’ IT needs
ServeMeBest is an IT technology start-up company, developing and selling cloud services targeted at the customer care sector. The technology is backed by patents granted in the USA, and patent pending in the EU. ServeMeBest has been named by CIO Review magazine among the world’s top 20 Most Promising Contact Center Solution Providers.
Electronic medical records (EMR) represent a major opportunity for solution providers to support the necessary networks and systems healthcare providers need. EMR makes it possible for doctors, hospital, labs and others to exchange medical information seamlessly. EMR comes with security, compliance and privacy concerns, however, and solution providers can help healthcare organizations address these challenges. This Everything Channel Starter Pack shows how you can find the resources needed to enter and profit from this growing market for healthcare technology solutions. Read about how a partnership with Avnet can enable solution providers to deliver the services and technology to support EMR.
Since 1987, On-line Computer Products has offered cutting edge Technology Support Products, Services and Solutions to the IT / Network Operations Industry. Different from the Office Supply Superchains, this women-owned business focuses on those Products, Services and Solutions that are most critical to the function and day-to-day operation of those departments and business sectors.
With an extensive product line and a knowledgeable and proficient sales and customer service group, you'll find On-line Computer Products can assist with the functions as well as the applications of your needs.
Business applications today have become the primary interface between a company and its customers. And, there has simultaneously been tremendous innovation in the area of business intelligence, which can unlock a personalized experience for each and every user - and help support key corporate objectives to increase revenue, strengthen customer loyalty and establish and maintain a high-quality brand in the marketplace. For technology managers, then, this is an exciting time to demonstrate the value of IT to the business. But, the situation also exposes the intense risk we place on our IT applications because they now carry enormous organizational responsibility and significance. Companies that have implemented infrastructure management solutions from CA Technologies Report:
. Service desk calls by as much as 40%
. Reduction of IT management tools in use by 50%
. First-call closure rate improvement by a factor of three
. Mean-time-to-repair improvements of up to 50%
. Staff efficiency improvements of up to 43%
. An average return on investment in nine months or less
Published By: Celestix
Published Date: Jan 04, 2011
The Celestix BSA appliance safeguards your sensitive data when being shared with staff,
partners, contractors, customers or suppliers. It addresses critical challenges facing all businesses today by providing one solution for Information Rights Management, Data Leakage Prevention (DLP) and Managed File Transfer; all in a ready-to deploy appliance. BSA ensures that data cannot be stolen or lost from the server or while in transit, and that only authorized recipients can use, edit or view specific files.
APC's calculators and selectors are ideal in the early stages of data center design. Use these tools to break down your major planning decisions and model the design. You'll find yourself using these tools again and again. The Data Center Efficiency Calculator enables you to determine the impact of alternative power and cooling approaches on energy costs.
Sanyo Denki describes the development process for the A11H SANUPS Series in this technical report. As information communication technology (IT) has expanded globally, various IT systems have been introduced. Two extremely important factors when considering use of a system are reliability and stable operation or maintenance for devices that are connected to servers, routers, and other network systems. This reliability is also required in the power source that supplies power to the device. Uninterruptible power supplies (UPS) are a large part in this reliability and Sanyo Denki has been able to address the stability, reliability and power quality with the development of this true on-line double conversion system.
Face Advanced Threats with Confidence - download to learn how Fidelis XPS Vector gives enterprises protection against both common and targeted malware and exploits being used to penetrate their networks.
Published By: Workmarket
Published Date: Jul 02, 2014
Based upon what we see at Work Market, industries such as information technology, retail merchandising, promotional marketing, digital signage, medical device service, and facfilities management - just to name a few - are turning to freelancers, contractors, and consultants in droves. In these industries freelance work is quickly becoming the go-to extended work model.
The growth of onsite local work represents the next evolution of the freelance economy,
Companies that provide network services – system integrators, consultants, service providers, or network-attached equipment manufacturers – continually strive to improve client satisfaction and increase profitability, all while facing increased network complexity.
For project managers, directors or executives of companies that offer these services, this paper looks at the challenges faced by field teams and recommends some best practices to help them improve their efficiency and effectiveness.
Are your clients prepared to deal with potential web threats that target their systems? Globally, there are thousands of malevolent actors disseminating hundreds of millions of threats each day. Companies that are unprepared for these threats can suffer serious repercussions.
securitycurrent has released a new CISO Series Executive Report on today's Internet threat landscape and the importance of cloud-based web security - particularly for SMBs. Read the report today to better protect yourself and your clients from attacks!
Published By: SanDisk
Published Date: Oct 28, 2015
The important trends driving the growth of digital signage are creating a compelling business case that solid-state storage devices (SSDs) should be the foundational storage platform for current and future solutions. SSDs deliver greater performance, reliability and durability than rotating hard disk drives (HDDs), all of which are critical factors for digital signage solutions.
Published By: Autotask
Published Date: Jan 26, 2011
Lee Evans, managing director of Vital, says, "Before we adopted Autotask, we were delivering cutting-edge professional service to our clients, but behind the scenes, I'm not sure we were 'managing' the business at all!"
Before: Business systems a patchwork of different solutions... "It was Chaos"... No reliable measurements
After: No more guessing - information is accurate & available in real time... "Invoices are larger and customers are much happier"