When we talk to Managed Service Providers both big and small, new or mature, the question of automation often comes up. All MSPs want to run their companies efficiently, and automation frees up time spent on repetitive tasks so they can focus on growing their businesses. Read the full ebook.
This eBook outlines the steps you can follow to make the transition as smooth as possible, so you build client confidence fast and evolve from simply being the hired help to being viewed as a trusted advisor and valuable asset to your clients' business.
After storage product sales, Storage Services is the second largest revenue source for service providers. Without comprehensive service, technology can become the source of growing pains and shortfalls. Service represents a major way for businesses to effectively utilize technology for key issues, including disaster recovery, business continuity and corporate governance. And there's a way for you to increase your storage revenue through greater efficiency and improved support, and this Everything Channel eBook is designed to show you how.
Many technology providers are nervous about the Cloud and what it means for their business. Rather than look at the Cloud with fear, embrace it and take advantage of the opportunities it brings for new revenue. In this eBook, you’ll learn 5 ways to capitalize on the future of the Cloud in today’s modern office.
Find out how Dell's fully rugged Latitude E6420XFR, can capture information from all types of digital storage devices and cellular phones to provide law enforcement and investigative agencies with a valuable tool.
In a business rife with tight profit margins, complexity and competition, the profit- and customer-focused Value Added Reseller (VAR) is king. Razor thin margins make every sale an opportunity to make or break profits, while stiff competition and sky-high customer expectations make it harder than ever to earn repeat business.
In this info-packed eBook, you will learn five key strategies that VARs can take that will help their companies not just survive, but actually thrive in today’s environment. You will also learn how FinancialForce Supply Chain Management can help manage your organization’s entire supply chain processes from order to procurement and back to inventory - in a single closed loop process.
As the saying goes “You only get one chance to make a first impression.” This ebook will go into the importance of your help desk and the importance of quality customer service. Your customer’s impression of you is the reality you live in. It is not about how much you do for them, it is about their perception of what you are doing for them. If your help desk is consistently providing quality service you will find that your relationship with your customer and your retention of those customers will improve greatly.
Stop leaking time and start earning more for the work that you do. In this informative eBook, learn five simple practices to help capture each and every billable hour, and find out how to streamline scheduling to help your staff better utilize their day.
Over the past few years, the cloud market has grown by leaps and bounds while becoming an integral part of IT operations. Cloud computing is a great way for businesses of all sizes to create collaborative environments with little investment, and it’s a profitable way for IT service providers to expand their services. This eBook provides an overview of cloud services and provides valuable tips to help you add cloud solutions to your portfolio of services and increase your recurring revenue streams.
As technology becomes increasingly complex, more companies are outsourcing their IT management and maintenance functions. The idea of outsourcing IT has become so appealing that worldwide spending for IT outsourcing is increasing. IT service providers are responding to this growing need by introducing a new business model, managed services, which can take the burden of IT management off their clients’ back. This eBook provides an overview of managed services and outlines steps you can take to add managed services to your IT service offering.