Published By: Autotask
Published Date: Jan 27, 2014
This study results indicate a strong shift toward utilizing business metrics to ensure long-term business health and growth Learn how Autotask clients meet and exceed revenue growth projections, profitability, utilization targets and client satisfaction.
For backup and disaster recovery (BDR) solution providers Security Compliance can be a multi-tiered, multi-faceted monster. Industry verticals such as banking, health care, insurance and energy production all have different regulatory requirements to protect information systems.
Find out how Datto Can Help!
Published By: SilverSky
Published Date: May 30, 2014
This paper outlines the five simple steps you can take to help prevent sensitive information leakage from your organization, while keeping up with the rapidly evolving regulatory environment. The average employee sends and receives about 29,000 emails per year. One in every 20 of those emails contains “risky” data – from sensitive attachments to social security numbers to protected health information to valuable corporate secrets that set your organization apart. All of this risky data can become toxic to your company if it’s hacked or suffers a breach – causing reputational damage, customer loss, heavy fines, and decreased competitive edge. SilverSky offers a game-changing Email Data Loss Prevention (DLP) solution, run on IBM SoftLayer, which brings content-aware policy capabilities normally reserved for complex enterprise DLP solutions. Download this paper to learn more.
Published By: Nimboxx
Published Date: Jul 10, 2015
Nationwide Healthcare Services operates short-term and long-term residential health facilities across the East Coast. The fast-growing organization traditionally maintained a non-virtualized IT environment with physical servers located at its headquarters and all other facilities accessing data via VPN. Faced with aging servers and expiring warranties, Nationwide knew it needed to make a change to take advantage of virtualization and emerging data center technology.
Meet the Top 100 Health-Care Vendors and VARs. These companies aren't just reshaping our IT systems; they're also changing the very essence of patient care. Unprecedented opportunities stemming from Health-Care Reform and Federal Stimulus initiatives have heightened competition in the health-care market. But detailed regulations, qualifications and security concerns have created a landscape where only the truly-educated stand to benefit from the boom.
This eZine will identify new opportunities, strategies and up-sell potential for integrators entering the health-care market. Mounting opportunities, such as HIPPA assessments, audits, compliance tools and risk calculators can translate into unprecedented profit growth. You'll get tips on how some strategic changes can take your health-care package from ailing to the picture of health. You'll also get great a real-life case study on how a five hospital network implemented a solution that let their medical staff tend to patients, instead of records.
This Everything Channel Starter Pack describes an easy and reliable way to get the expertise you need to understand the healthcare IT market and successfully sell and manage healthcare IT and compliance solutions. Healthcare providers face the challenge of complying with numerous regulations, and are also moving toward electronic medical records. Technology solutions can help in each of these areas-and solution providers that sell and manage these tools can see significant profits. They can deliver the services, systems and integration needed to keep healthcare facilities in strict compliance. Learn about how Avnet SolutionsPath® methodology, the foundation of Avnet's dedicated healthcare practice, provides an effective way to serve the growing healthcare market.
Electronic medical records (EMR) represent a major opportunity for solution providers to support the necessary networks and systems healthcare providers need. EMR makes it possible for doctors, hospital, labs and others to exchange medical information seamlessly. EMR comes with security, compliance and privacy concerns, however, and solution providers can help healthcare organizations address these challenges. This Everything Channel Starter Pack shows how you can find the resources needed to enter and profit from this growing market for healthcare technology solutions. Read about how a partnership with Avnet can enable solution providers to deliver the services and technology to support EMR.
Catholic Health East, a multi-institutional health system, embarked on a service delivery project that would formalize service level agreements. Catholic Health East chose CA Oblicore GuaranteeT to tackle the challenge of automating SLAs, building a service catalog, as well as monitoring, managing and reporting reliable information. As well as simplifying reporting, CA Oblicore Guarantee has helped Catholic Health East improve IT service levels. Overall, Catholic Health East has seen a 40 percent increase in problem resolution compliance.
In May 2010, CA Technologies commissioned Forrester Consulting to examine the financial impact and potential return on investment (ROI) that an organization might realize from implementing CA's Oblicore Guarantee solution. To determine the impact, Forrester examined the specific costs, benefits, flexibility, and risk elements that a CA customer, Catholic Health East (CHE), experienced over the past three years using the CA Oblicore Guarantee solution. From interviews conducted by Forrester, it was determined that CHE's use of CA's Oblicore Guarantee solution allowed for a significant redeployment of labor necessary to compile and distribute service-level management reports to its system office customers and enabled a similar labor cost avoidance associated with compiling and distributing reports to its hospitals or Regional Health Corporations (RHCs). Based on our interviews, Forrester projects a three-year, risk-adjusted total net present value (NPV) of $173,420, representing the net costs and benefits attributed to using the CA Oblicore Guarantee solution versus CHE's previous manual processes used in service management reporting. (See details below in Costs, Benefits, Flexibility, and Risks sections). In addition, the risk-adjusted ROI was a favorable 45%, and the payback period was within 20 months.
The ESET partner program for resellers features a straightforward enrollment process, simple requirements and comprehensive sales support to help you win business and make a healthy margin. Learn more about the program and how easy it is to partner with ESET in our program overview.
Published By: CompTIA
Published Date: May 12, 2015
Managed service providers in the healthcare, infrastructure relocation, and financial service industries, tell their stories of modernization, adaptation, and growth, in this Quick Start Guide to compliance from CompTIA. IT solutions providers are learning all over again about best practices for sharing of customer data and reporting of financial data. But they’re also learning how best to help their clients meet compliance guidelines.
Gaps in care in health systems cause higher mortality rates and inflate costs. Download this case study for a closer look at how one health system used IBM CareDiscovery data to prove to their board that an outpatient palliative care service line was viable in both cost savings and quality of care improvement.
Published By: Genesys
Published Date: Jun 11, 2018
Don’t let your communications system hold you back. PBX systems once provided top-of-the-line business communications, but they weren’t designed to accommodate business growth and change. And cloud-based platforms have altered the landscape of business communications. Your PBX isn’t just an inconvenience, it could hurt your business.
This eBook covers common problems associated with PBX systems as well as their impact on your business. Learn to identify signs of trouble in your business communications as well as key features to look for in a new system. Don’t let a fear of the unknown hold you back. Download the eBook and learn:
• Key warning signs to look for in your PBX
• The impact of maintaining an outdated system
• How modern communication tools can benefit your business
While the cost of care is increasing, hospitals and health systems are scrambling to cut operational costs without sacrificing quality of care. Download this case study to see how one health system used IBM ActionOI to help reduce wasteful spending, inpatient length of stay, and lower labor costs.
Published By: HireVue
Published Date: Jul 17, 2018
HOW TO OVERCOME HEALTHCARE'S BIGGEST HIRING CHALLENGES
Healthcare recruiting is intensely competitive. 60% of the fastest-growing occupations in the US are in healthcare, and it takes twice as long to fill a healthcare role than the national average. In this eBook, you’ll learn three approaches to solving healthcare recruiting’s toughest challenges.
EXPECT TO LEARN:
The 3 biggest challenges facing healthcare recruiting in 2018 (and how to solve them)
Why it takes 2x as long to fill a healthcare role
How to shrink hiring time without sacrificing quality of hire
4 ways to differentiate your organization from your competition
Find out what the research says about these healthcare recruiting challenges and how you can overcome them in your organization.
Download the free eBook now.
Published By: Aviatrix
Published Date: Jun 11, 2018
Once you've designed and secured your Global Transit Network, are you done? Are you ready to hand day-to-day responsibility over to an operations team? Or, are there other elements you need to ensure that the day-to-day operation of your transit hub is efficient and effective?
As part of our fact-filled AWS Bootcamp series, Aviatrix CTO Sherry Wei and Neel Kamal, head of field operations at Aviatrix, demonstrate the best practices they've gleaned from working with operations teams, all who require:
• Visibility: Do you have a way to centrally view your network, see performance bottlenecks, control security policies, and set other configuration details?
• Deep Analytics: Can you easily gather performance and audit data and export it to Splunk, DataDog, or other advanced reporting tools?
• Monitoring and Troubleshooting: Do you have a real-time view of network health, and how easily can you access the data needed to locate and fix issues?
• Alert Management: When issues do occur, what r
HCAHPS is the barometer for understanding a patient’s hospital experience. But can you predict the
outcome of your patient satisfaction surveys by reading online reviews from past and present patients?
And more importantly, does improving your hospital’s online reputation improve HCAHPS scores?
Reputation.com’s Data Science team, led by Brad Null, Ph.D, analyzed two years of HCAHPS hospital
survey data from The Centers for Medicare and Medicaid Services, across more than 4,800 hospitals.
The team reviewed the data alongside online reviews, ratings and rankings for those same hospitals, and
made some significant discoveries:
• Online reviews provide early warning of issues that may impact patient experience, giving hospitals the
opportunity to identify and address those issues before patient satisfaction scores suffer.
• By continually monitoring, managing, requesting and responding to patient reviews, a healthcare
organization can address negative feedback that impacts HCAHPS resu
Creating competitive advantage starts with a
sound digital strategy.
In a 2017 survey of healthcare consumers across the U.S. from a representative range of demographic groups, we found that 88% of consumers begin their search
for healthcare providers online. Consumers rely on search engines and review sites
to steer their decisions about where to go for care.
What consumers read about you online heavily influences their decision-making.
Your reputation is defined at every touchpoint a potential patient has with your
doctors and organization on the web — from the doctor or location listing, to patient
rating and reviews, to finding the right doctor and reading profiles on your website.
Done well, online reputation management (ORM) enables your providers to
generate a high volume of representative reviews from the “silent majority,”
while providing valuable insights to improve patient experience, make operational
improvements and drive new patient appointments.
Brand perception begins online, with the local online reputation of doctors, clinics and hospitals.
In late 2017, Reputation.com set out to understand how consumers use the internet to look
for healthcare services online, particularly when interacting with healthcare-related ratings
and reviews. We surveyed healthcare consumers across the U.S. in a representative range of
demographic groups for answers to some key questions:
• What are consumers and patients really looking for in online reviews?
• What ratings and review factors are most important when choosing a doctor?
• What sites are most used and trusted for this information?
Findings confirmed that online reviews are an essential part of the healthcare consumer’s
decision-making. In this report, we’ll look at the key findings in detail.