Published By: IBM APAC
Published Date: Nov 22, 2017
Using IBM Watson’s cognitive capabilities, companies can quickly differentiate their customer service quality by being more pro active and responsive to customer needs. Simply put, chatbots and virtual agents are the future of customer interactions. Building apps from scratch that incorporate natural language processing, speech to text recognition, visual recognition, analytics, and artificial intelligence requires broad expertise in these disciplines, large staffs, and a huge financial commitment. Making use of IBM Watson cognitive services brings these capabilities in-house quickly and without the capital investment that would be needed to develop the technologies within an organization.
Published By: WebiMax
Published Date: Oct 29, 2014
In most use cases involving flash storage deployments, the business environment changes, driving a need for higher-performance storage. However, the case of Epic Systems Corporation software is the opposite—the storage requirements haven’t changed recently, but the options for addressing them have.
Epic, a privately-held company founded in 1979 and based in Verona,Wisconsin, makes applications for medical groups, hospitals and other healthcare organizations. Epic software typically exhibits high frequency,random storage accesses with stringent latency requirements. IBM has been working with Epic to develop host-side and storage-side solutions to meet these requirements. Extensive testing has demonstrated that the combination of IBM® POWER8™ servers and IBM FlashSystem™ storage more than meets the performance levels Epic recommends for the backend storage supporting its software implementations—at a cost point multiple times lower than other storage alternatives.
The white paper points out that it is important to remember that cloud computing is not just about data center technology. It's about streamlining business processes to make organisations and people more strategic and more responsive to change.
Securing your infrastructure, your customer interactions and protecting
your data are critical to preserving your reputation and your bottom
line. Many cyber attacks remain undetected for up to eight months1
and can cost an organization an average of 11 million USD.2
Today’s cyber actors are becoming more sophisticated, agile and capable
of getting past any network security. Organizations must evolve, replacing
traditional defensive security strategies with a proactive, intelligence-driven
offense to prevent and disrupt these threats.
IBM® i2® Enterprise Insight Analysis is a next generation intelligence
solution that enables organizations to incorporate cyber threat hunting
into their security strategy and turn their defense into a proactive
offense.It helps organizations uncover critical insights about their
threats and threat actors so they can mitigate and counter more threats
with a combination of multi-dimensional visualte analysis capabilities
The Smarter Process platform is IBM’s solution for reinventing
business operations in a way that infuses every process
with intelligence and expertise to deliver greater customer
centricity, which in turn fuels top-line growth. It incorporates
Business Process Management, Case Management,
Operational Decision Management and Process Analytics,
along with Process Discovery and Design with an objective of
ensuring that customers find it easy to do business and that
every interaction includes positive touch points.
Within the context of this new imperative, accessing cloud
efficiencies, leveraging mobile for greater engagement,
mining big data for insights, and enhancing customer
relationships via social media, are proving to be critical and
This paper examines the complex data security and privacy threat landscape; compliance and regulatory requirements; and, the IBM InfoSphere portfolio of integrated solutions designed to help you stay focused on meeting your organization's business goals, achieving compliance and reducing risk.
A recent study by Gartner, in collaboration with TRIRIGA, an IBM Company, surveyed 130 professionals responsible for the planning and implementation of sustainability initiatives across large corporations. This paper provides a thorough analysis of these survey results.
The majority of Fortune 500 companies, along with many other enterprises,
currently run business critical applications on AIX on IBM Power Systems. For these businesses, incorporating AIX workloads into an enterprise cloud strategy can present significant challenges, most notably the lack of support for these workloads from typical cloud infrastructure providers.
Skytap Cloud is the only public cloud that offers support for AIX workloads
alongside applications running on x86 architectures. This guide details the
considerations involved and best practices for migrating your AIX workloads
to Skytap Cloud.
On-demand Webcast: A report by International Technology Group (ITG) found compelling cost savings and operational benefits achieved by mid-sized businesses that chose IBM Informix database software over Microsoft SQL Server.
Portals are becoming integral enablers of business and IT innovation for many organizations. From first-generation content aggregation portals to more sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline business processes, enable new Web-based product and service delivery models, and provide IT with a powerful platform for new and composite application development.
Corporate master data is a critical asset that must be increasingly managed within and beyond the enterprise, primarily to solve business problems in compliance, customer service, sales, and marketing. Such master data may be indentified, harmonized and integrated at multiple levels of the software stack to materialize a single customer view (or supplier, product, view etc.).
As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with minimal impact to operations.
You feel the same pressures to secure your data as a massive corporation does, but without the massive budget. This white paper gives an overview of next-generation data protection and recovery options designed and priced for small and mid-sized business.
In the IBM white paper, "Attaining sustainable growth through corporate social responsibility," you'll see how corporations can differentiate their brands and reputations by helping to maintain society's wellbeing. Plus, you'll learn how corporate social responsibility can generate significant returns.
Get more out of your information when you need it, and get rid of it when you don't. IBM's Smart Archive strategy will save you time, money and resources with a unified, enterprise-wide approach to archiving and information governance.
An interactive collateral and video tool that helps explain in a unique way IBM's Smart Archive strategy -- the comprehensive approach that combines IBM software, systems and service capabilities designed to help you extract value and gain new intelligence from information by collecting, organizing, analyzing and leveraging that information.
Published By: IBM Corp
Published Date: May 31, 2011
Servers are the foundation of a dependable IT infrastructure. You need your IT to be reliable, flexible and ready to support your business through changing times. Read this white paper to see how IBM System x and IBM BladeCenter servers can offer an outstanding platform for virtualization and consolidation.
Published By: IBM Corp
Published Date: May 31, 2011
Unique Express implemented a comprehensive Omnix Transport Solution running on an IBM® System x® server. The end result was a dramatically better management of driver and vehicle resources, saving tens of thousands of dollars per year.