Businesses are now competing in an application economy. More than ever, it is the caliber of applications that shapes an organization’s fortunes. Enterprises will increasingly need value-added services that help speed application innovation. Those cloud service providers (CSPs) that address this demand can move up in the value chain, boost differentiation and establish more strategic customer relationships. This white paper details the opportunities, the requirements and the strategies for delivering winning application-centric cloud services in the application economy
As one of the world’s largest Internet commerce platforms, eBay demands extreme data center reliability; any downtime would impact transactions worth more than $2,000 a second. Thus its global data center team must excel simultaneously in delivering uptime and flexibility, while keeping costs down – a truly complex challenge, requiring constant innovation to be successful.
Published By: Toshiba
Published Date: Oct 22, 2010
At Gannon University in Erie, PA, the fall of 2007 not only brought new students, but also new teaching methods to the renowned Radiologic Sciences program that helped drive new innovation and interactive learning in the classroom, and across the campus. The challenge posed was how to make the Radiologic Sciences program interactive, filmless and eventually paperless.
Business applications today have become the primary interface between a company and its customers. And, there has simultaneously been tremendous innovation in the area of business intelligence, which can unlock a personalized experience for each and every user - and help support key corporate objectives to increase revenue, strengthen customer loyalty and establish and maintain a high-quality brand in the marketplace. For technology managers, then, this is an exciting time to demonstrate the value of IT to the business. But, the situation also exposes the intense risk we place on our IT applications because they now carry enormous organizational responsibility and significance. Companies that have implemented infrastructure management solutions from CA Technologies Report:
. Service desk calls by as much as 40%
. Reduction of IT management tools in use by 50%
. First-call closure rate improvement by a factor of three
. Mean-time-to-repair improvements of up to 50%
. Staff efficiency improvements of up to 43%
. An average return on investment in nine months or less
Solution Providers looking to gain a competitive edge should read this white paper to learn how recovery-performance based pricing can drive new client acquisition, influence higher customer retention and provide your customers with immediate savings on their backup and recovery costs which they can repurpose on other services and solutions.
This paper is part of a series developed by IDC to educate organizations on the cloud opportunity and provide guidance on how to succeed in the cloud marketplace.
In 2008, IDC started to notice the IT industry was at the beginning of a hyper-disruption – one of those massive shifts that comes along every 20–25 years. In 2011, we had seen enough to give it a name: the 3rd Platform. The new era of technology is built on the four technology pillars for innovation and growth: cloud, mobile, big data, and social technologies.
IBM eX5 Systems have achieved outstanding scalability and performance by applying extensive expertise and years of innovation from other technologies to x86-based servers. It examines rewards that can be achieved in data center consolidation through virtualizing with IBM x86-based servers.
Published By: AccelOps
Published Date: Jun 27, 2013
Enterprise Management Associates (EMA) has had a solid, three-year history tracking AccelOps, a pioneering software developer that enables network and security administrators to
monitor performance, availability and events with just one application. They found that AccelOps customers are enjoying unique benefits in terms of time to value, scope of
value, and cohesiveness in performance and security management thanks to the AccelOps’s premium on pragmatic innovations. This report provides a current view of
AccelOps’ capabilities in industry context, including interview excerpts with three AccelOps customers. Learn how AccelOps can help your business!
Published By: Star2Star
Published Date: Nov 14, 2014
Frost & Sullivan is in its 50th year in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies.
The company’s research philosophy originates with the CEO’s 360-Degree Perspective™, which serves as the foundation of its TEAM Research™ methodology. This unique approach
enables us to determine how best-in-class companies worldwide manage growth,innovation and leadership. Based on the findings of this Best Practices research, Frost &
Sullivan is proud to present the 2014 North American Product Differentiation Excellence Award in Unified Communications Deployment Architectures to Star2Star Communications.
Published By: LogicNow
Published Date: Nov 05, 2015
Cyber crime is one of the most innovative businesses in existence today – and make no mistake, it is a business. Cyber criminals are constantly evolving their attack techniques and tools, as cyber security researchers do their best to thwart them. In some ways, you could say that innovation is a core competency in the cyber crime world; perhaps more so even than in legitimate software development.
Lured by opportunities to speed innovation, reduce costs and enhance agility, many business executives are opting to move their organization’s applications into public cloud environments. Whether or not organizations realize these advantages to the fullest extent possible will in part be dictated by the monitoring capabilities in place. This paper offers a detailed look at the monitoring challenges cloud environments can pose, and it examines the key approaches = organizations need to take to foster maximum service levels, efficiency and agility in the cloud.
Agile software development is no longer a fad, a niche methodology, or just for startups: it’s a requirement for any modern and adaptive development organization. Without the adoption of agile practices, your business may be challenged to keep pace with customer commitments, beat the competition to market, and establish a roadmap for strategic innovation. But a proven framework for agile transformation—including services and tooling can enhance your productivity and speed, and support you as you scale.
Agile Softwareentwicklung ist keine Modeerscheinung bzw. keine Nischenmethode mehr, und sie ist auch nicht nur für Start-ups relevant: Sie ist eine Voraussetzung für jede moderne und anpassungsfähige Softwareentwicklungsabteilung. Ohne die Einführung agiler Praktiken kann es Ihrem Unternehmen Probleme bereiten, mit Kundenverpflichtungen Schritt zu halten, im Wettbewerb zu bestehen und eine Roadmap für strategische Innovationen zu erstellen. Ein bewährtes Framework für die agile Transformation, das Services und Tools umfasst, kann Ihre Produktivität und Ihre Geschwindigkeit jedoch steigern und Ihr Wachstum unterstützen.
Juniper Networks works with leading companies around the world to increase the service agility of their networks. With simple, open, and smart networks, financial services firms can bring innovative new services to market faster and at lower costs. They can leverage Juniper’s expertise, experience, and partner ecosystem to build agile, service-aware networks.
Juniper is a leader in high-performance, highly reliable routing, switching, and security, with solutions deployed in some of the most complex networks in the world across banking, capital markets, and insurance providers. A broad ecosystem of solution, services, delivery, and consulting partners can provide businesses with a complete offering that enables innovation.
As the pressures of digital disruption force companies to either transform or die, companies in Asia’s BFSI sector are rushing to integrate cutting-edge technologies and roll-out innovative new services to their customers.
Fortunately, thanks to rapidly advancing technologies, developments in the regulatory landscape and the initiative of leading BFSI organisations, we are seeing incredible examples of innovation within the sector on a monthly, if not weekly, basis.
The digital economy is transforming the financial services sector. The pace of innovation is accelerating, customers have higher expectations than ever, and new competitors are emerging from nontraditional markets. At the same time, financial services has long been a favorite target of cyber attackers, and despite firms’ best efforts, cybersecurity threats are rising and attacks are more successful than ever. Financial services firms need a more effective, adaptable approach to detecting and stopping cyberthreats.
Whilst the FSI sector races to implement cutting-edge technologies such as AI, blockchain and automation, there are no mutually agreed upon set of best practices to implement these technologies. As a result, organisations are using their own blend of strategic initiatives and company culture to drive innovation, with varying levels of success. To help, this article features advice from five of the leading experts in the FSI and technology sector today.
The digital, connected world is fundamentally changing the dynamics of the financial services industry. Consumers expect anytime and anywhere access with a customer experience commensurate with the Internet world, while fintech start-ups disrupt established value chains, driving a need to deliver faster innovation. This is creating tremendous pressure on the network, with escalating demands for performance and agility, while cost control and compliance imperatives remain as dominant as ever. This paper looks at optimal strategies for CIOs and CTOs, exploring how the future network needs to evolve to both drive operational effectiveness and enable business change, while assessing key investment and strategic considerations for equipping the network for the digital financial institution.
To deliver on the potential for transformative innovation, businesses must maximize the latent value of legacy application code and data—and fast.
• Go Agile with Agile processes and tools that speed innovation on legacy applications
• Onboard your team quickly with modern toolsets and languages that seamlessly integrate legacy code
• Integrate legacy code and simplify how you manage the software development lifecycle
Activating new platforms and features can take a lot of time; with the Juniper solution, turnaround time has been reduced to a few hours—sometimes less—which helps eBay Classifieds turn innovation into a real competitive advantage every single day.
What this case study reveals is that, with the right leadership, it is possible to turn a company around and make it far more responsive and relevant to its customers, and as a result deliver growth and profits.
The upshot of D+M's cultural and business transformation has been a return to growth and profitability. The entire enterprise has played its part, which is why the annual Chairman's Award has recognized individuals who have lived the winning cultural values and achieved excellence in performance. Winners have included factory workers and services people. The firm also continues to innovate with HEOS WMS capabilities extending to the other brands. Customer experience continues to be an area of deep cross-functional focus, and feedback from customers provides a clear indication that the customer experience throughout their buying and ownership journeys is rated highly.
By creating a connected field service ecosystem, organizations can increase their response time, reduce mean time-to-resolution and eventually, power a more predictive service model. This will enable a new level of field service productivity and cost-savings from increased efficiencies. Organizations will also be able to provide exceptional customer experiences consistently.
Customer disruption and asset downtime will be minimized, and organizations will be able to empower their field service resources with insight into the issue before they arrive at the customer site. All thanks to a unified field service and IoT strategy.
The manufacturing industry has entered a completely new technological realm that did not even exist five years ago. Three industrial revolutions forever changed manufacturing—and the world—and the fourth is now underway. Factories have had to adapt rapidly with the advent of advanced automation and robotics as well as software to manage processes and control. The onset of digital manufacturing accelerates the need for new approaches. While consumers typically embrace disruptive technology with enthusiasm, manufacturers inevitably approach new technology with caution, carefully evaluating how it can improve their businesses. Eventually, however, caution must be replaced with innovation to ensure survival. Those organizations that find themselves on the wrong side of the technology curve today will face increasing challenges to remain competitive as time marches forward.
Published By: Netsuite
Published Date: Jul 24, 2017
When was the last time you upgraded your ERP system? Not just
patched, fixed or tinkered with it—but implemented a substantive
upgrade that enabled real business innovation, generated
excitement and unleashed a wave of ideas and productivity from
your users? You know—the same kinds of enthusiasm that greets
web or iPhone apps like Instagram, Spotify, Netflix, etc.?