Businesses are now competing in an application economy. More than ever, it is the caliber of applications that shapes an organization’s fortunes. Enterprises will increasingly need value-added services that help speed application innovation. Those cloud service providers (CSPs) that address this demand can move up in the value chain, boost differentiation and establish more strategic customer relationships. This white paper details the opportunities, the requirements and the strategies for delivering winning application-centric cloud services in the application economy
As one of the world’s largest Internet commerce platforms, eBay demands extreme data center reliability; any downtime would impact transactions worth more than $2,000 a second. Thus its global data center team must excel simultaneously in delivering uptime and flexibility, while keeping costs down – a truly complex challenge, requiring constant innovation to be successful.
Published By: Toshiba
Published Date: Oct 22, 2010
At Gannon University in Erie, PA, the fall of 2007 not only brought new students, but also new teaching methods to the renowned Radiologic Sciences program that helped drive new innovation and interactive learning in the classroom, and across the campus. The challenge posed was how to make the Radiologic Sciences program interactive, filmless and eventually paperless.
Business applications today have become the primary interface between a company and its customers. And, there has simultaneously been tremendous innovation in the area of business intelligence, which can unlock a personalized experience for each and every user - and help support key corporate objectives to increase revenue, strengthen customer loyalty and establish and maintain a high-quality brand in the marketplace. For technology managers, then, this is an exciting time to demonstrate the value of IT to the business. But, the situation also exposes the intense risk we place on our IT applications because they now carry enormous organizational responsibility and significance. Companies that have implemented infrastructure management solutions from CA Technologies Report:
. Service desk calls by as much as 40%
. Reduction of IT management tools in use by 50%
. First-call closure rate improvement by a factor of three
. Mean-time-to-repair improvements of up to 50%
. Staff efficiency improvements of up to 43%
. An average return on investment in nine months or less
Solution Providers looking to gain a competitive edge should read this white paper to learn how recovery-performance based pricing can drive new client acquisition, influence higher customer retention and provide your customers with immediate savings on their backup and recovery costs which they can repurpose on other services and solutions.
This paper is part of a series developed by IDC to educate organizations on the cloud opportunity and provide guidance on how to succeed in the cloud marketplace.
In 2008, IDC started to notice the IT industry was at the beginning of a hyper-disruption – one of those massive shifts that comes along every 20–25 years. In 2011, we had seen enough to give it a name: the 3rd Platform. The new era of technology is built on the four technology pillars for innovation and growth: cloud, mobile, big data, and social technologies.
IBM eX5 Systems have achieved outstanding scalability and performance by applying extensive expertise and years of innovation from other technologies to x86-based servers. It examines rewards that can be achieved in data center consolidation through virtualizing with IBM x86-based servers.
Published By: AccelOps
Published Date: Jun 27, 2013
Enterprise Management Associates (EMA) has had a solid, three-year history tracking AccelOps, a pioneering software developer that enables network and security administrators to
monitor performance, availability and events with just one application. They found that AccelOps customers are enjoying unique benefits in terms of time to value, scope of
value, and cohesiveness in performance and security management thanks to the AccelOps’s premium on pragmatic innovations. This report provides a current view of
AccelOps’ capabilities in industry context, including interview excerpts with three AccelOps customers. Learn how AccelOps can help your business!
Published By: Star2Star
Published Date: Nov 14, 2014
Frost & Sullivan is in its 50th year in business with a global research organization of 1,800 analysts and consultants who monitor more than 300 industries and 250,000 companies.
The company’s research philosophy originates with the CEO’s 360-Degree Perspective™, which serves as the foundation of its TEAM Research™ methodology. This unique approach
enables us to determine how best-in-class companies worldwide manage growth,innovation and leadership. Based on the findings of this Best Practices research, Frost &
Sullivan is proud to present the 2014 North American Product Differentiation Excellence Award in Unified Communications Deployment Architectures to Star2Star Communications.
Published By: LogicNow
Published Date: Nov 05, 2015
Cyber crime is one of the most innovative businesses in existence today – and make no mistake, it is a business. Cyber criminals are constantly evolving their attack techniques and tools, as cyber security researchers do their best to thwart them. In some ways, you could say that innovation is a core competency in the cyber crime world; perhaps more so even than in legitimate software development.
Published By: Dell EMC
Published Date: May 04, 2018
Digital transformation has become a business imperative as most aspects of economic engagement have become digital. Around the globe, businesses and government agencies are re-engineering their technology infrastructures to keep pace with customer demands, spur innovation and stay competitive in an ever-evolving digital economy.
Hyper-Converged Infrastructure (HCI) systems bundle multiple technology components together into single systems, enabling IT departments to spend less time managing separate data center components and more time proactively delivering value to the business. In this white paper, we compare the portfolio offerings of Dell EMC and HPE, and highlight significant benefits to be realized when partnering with the HCI market leader: Dell EMC.
Dell EMC provides a tightly integrated software ecosystem and the flexibility to run multiple workload types, providing solutions to a broader customer base than HPE.
Pour réussir dans la réalité concurrentielle d'aujourd'hui, les entreprises doivent se libérer des contraintes imposées par l'infrastructure informatique existante. L'achat de matériel et la maintenance d'énormes centres de données pour la mise en œuvre de systèmes informatiques appartiennent au passé: la gestion et la maintenance de l'infrastructure sont tout simplement trop coûteuses.
Un récent sondage Gartner a révélé que plus de 80% des DSI pensent que l'infrastructure-en-service (IaaS) est une option viable et que 10% d'entre eux la considèrent déjà comme le choix par défaut pour les infrastructures. . L'utilisation d'une infrastructure avec un modèle de service élastique et payant réduit non seulement les coûts et les inquiétudes, mais permet également aux organisations informatiques de se concentrer sur l'innovation pour stimuler la croissance de l'entreprise.
Cloud services are poised to boost US GDP by $2 trillion over the next decade, according to new research commissioned by Oracle—but not every firm will benefit. In Intelligent Finance: How CFOs Can Lead the Coming Productivity Boom, Dr. Michael Mandel, senior fellow at the Mack Institute for Innovation Management at the Wharton School, shares how finance leaders across industries can help their organizations benefit from the coming wave of US productivity using cloud services—and the emerging technologies and global best practices they deliver.
The role of IT is changing from a traditional focus on cost-efficient enablement to a more strategic contribution. Total Cost of Ownership (TCO), while important, is being surpassed by a growing focus on automation and orchestration that is needed to fulfill enterprise demands for security, agility, and innovation. The cloud-grade enterprise network – spanning the campus, data center, and branch – must be able to respond to rapid changes in business, growing reliance on hybrid cloud architectures, and the needs of users and customers.
Before creating new technologies, we must think about how to create the right values to be also able to sell it. All the technology that is required for “Industry 4.0” is available today already, so in fact Industry 4.0 can be seen more than an innovation driver for new businesses that are not exploited today, than an innovation driver for technology. If these existing technologies are assembled properly together and combined with the right business models, there is really good chance to profit from Industry 4.0.
This white paper looks into the ways one can profit from Industry 4.0 by differentiating through new business models.
The future is fast approaching. Are you ready?
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
Predicting the future is impossible and attempting it might seem like
folly. But as in most cases, it is the process – not the outcome – that
For hotel leaders, anticipating consumer trends and seeking
innovations that enhance guest experiences are vital exercises that
need to be practiced diligently. Now, more than ever – with the
coming wave of disruptive technologies – taking these steps helps
ensure success tomorrow.
Geographical entry points are dwindling, and stores are closing faster than they are opening. The ability to make new markets with product innovation has been largely co-opted by new brands with specific, differentiated attributes. And, like every other business, CPGs are dealing with the demands of digitally adept consumers whose best customer experiences have become what they expect from every customer experience.
Published By: Workday UK
Published Date: Mar 07, 2018
Learn why a new approach is needed.
Read this whitepaper, “A New Approach to Audit and Control in Enterprise Software”, and discover more about the changing landscape of control and governance. Learn how rethinking technology can be the touchstone to separation of duties, transparent business processes and comprehensive auditing. Understand:
•How the changing world of control and governance places new requirements on today’s finance systems
•Why legacy systems with bolt-on finance controls fail to deliver complete compliance
•How technology innovations help transform the finance function and reinforce control
Published By: Workday UK
Published Date: Mar 08, 2018
Forrester, a leading independent research firm, analysed and scored the most significant cloud HR management systems on the market. Its findings?
Workday is a leader in SaaS HRMS. In fact, we received the highest possible score in 16 criteria, including business vision, technology innovation, usability, mobile—and more.
“Workday articulates a clear vision for the transformational value of the HR function and an innovative technology vision based on business flexibility, advanced analytics and user experiences, and a unified platform.”
—Forrester Research, Inc., “The Forrester Wave™: SaaS Human Resource Management Systems, Q3 2017”; 22 August 2017.
Get your complimentary report to learn:
•Forrester’s objective review of each provider
•How each provider measures up against Forrester’s rigorous criteria
•Why Workday is a leader in SaaS HRMS
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance
Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on:
– General trends in retail banking, investment banking, and insurance
– Internal structures their companies are using to execute digital transformation
– The biggest threats/disruptions in the industry
– The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention)
– Main sources of sales and leads (digital + mobile are steadily increasing sources)
– Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics)
– Use of the cloud and AI to automate analysis and marketing
– The importance of multichannel personalization
– Innovation in the types/formats of products/services provided (leaders are focusing on imp
Today, organizations of all sizes recognize the value of an agile software delivery process. Agility is the foundation for cost–efficiency, competitiveness, high team morale and customer satisfaction.
Yet most organizations face an agility paradox in that the more agile their software delivery workflow becomes, the higher the risk that instability or unpredictability will be introduced and undercut the investment they make in software production.
Fortunately, there is a solution to this conundrum. It’s called shift–left monitoring, and it allows your company to maximize agility in software delivery without assuming undue risks. This e–book explains how you can achieve agility and stability at the same time to streamline the path to digital transformation and innovation by shifting monitoring to the left of your software delivery workflow.
It’s More Difficult Than Ever to Deliver a Five-Star Experience.
To truly capture customer interest and loyalty, your applications and services have to deliver reliable experiences that delight users, scale to support their changing needs and regularly refresh with new innovations.
As a result, you need ways to measure the metrics that really matter, namely: engagement, loyalty and satisfaction. It’s also imperative that you match agility with quality, making application performance a priority goal for everyone—from the business to marketing to IT. Finally, you need to future-proof your business by rapidly adopting the latest technologies and innovations that will meet—and exceed— customers’ expectations.
Il est plus difficile que jamais d’offrir une expérience parfaite.
Pour véritablement capter l’intérêt et fidéliser vos clients, vous devez les combler en leur proposant des applications et services fiables et capables d’évoluer pour répondre à l’évolution de leurs besoins.
Pour ce faire, vous devez pouvoir mesurer des métriques pertinentes, à savoir l’engagement, la fidélité et la satisfaction de vos clients. Il est également impératif que vous associiez agilité et qualité, pour faire des performances de vos applications l’objectif prioritaire pour toutes les parties prenantes au sein de votre entreprise, des équipes métier au marketing en passant par l’IT. Enfin, vous devez préparer votre activité pour l’avenir, en adoptant rapidement les technologies et innovations les plus récentes qui permettront de répondre aux attentes de vos clients, voire de les dépasser.