Cloud has revolutionized computing from the desktop to the data center and, perhaps even more meaningfully, down to the mobile devices we work and play with. The cloud approach of scalable shared infrastructure has allowed customers to consider both purchasing and deploying information technology resources in more flexible, cost-effective ways. They’ve saved money and invested in only the capacity they needed and are enjoying the benefits of consolidated infrastructure. Virtualization has been at the epicenter of this revolution and has enabled racks of disparate hardware to become one. But the move to virtualization has not come without bumps in the road.
Learn how this eBrief addresses the challenges of a decentralized telecommunications network and how these can be deployed to effectively keep mobile and remote staff connected with their colleagues and customers for improved business efficiency on a global basis. An analysis of upfront and ongoing service costs considerations for mobile communications is also reviewed.
Published By: Cloud4Wi
Published Date: Jul 25, 2016
The pervasive use of mobile devices has made Wi-Fi a must-have for customer-facing, brick and mortar businesses everywhere. However, many brands that offer guest Wi-Fi as a commodity to their customers are missing out on the true potential of this service. What they really need is a guest Wi-Fi platform that adds value to customer visits and helps brands build their business.
This paper shows how mobile adoption rates are fueling a greenfield opportunity for MSPs and introduces the key requirements for a credible, profitable Mobile Device Management solution for your customers.
Published By: MobileIron
Published Date: May 07, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages.
Published By: Datastax
Published Date: May 14, 2018
" For any business that wants to successfully compete in today’s digital economy, it is not a question of if but rather how much of their business will be done with cloud applications.
A cloud application is one with many endpoints including browsers, mobile devices,
and/or machines that are geographically distributed. The application is intensely transactional (high velocity reads and/or writes), always available, and instantaneously responsive no matter the number of users or machines using the application.
Download this free white paper and explore how DataStax customers are delivering real-time value at epic scale with their cloud applications. Explore the core database requirements that make businesses successful with cloud applications, which include continuous availability, linear scale, and geographic distribution."
Published By: LogMeIn
Published Date: Feb 27, 2018
The rise of mobile devices have changed the way we communicate, the way we work, and the way we shop. Mobile devices give power to the consumers. Constant connectivity allows for easy access to endless information providing customers with multiple purchase options.
In eCommerce, mobile shopping is sharply rising. According to Forrester, 29% of all U.S. eCommerce transactions will occur on a tablet or mobile phone this year, totaling $114 billion. By 2018, that percentage will rise to 54% of the total $414 billion in eCommerce sales.i All of this information points to the fact that mobile is not just a trend, it's a reality. A reality that forces businesses to change the way they engage with their customers.
Today, digital is everywhere—cloud, mobile, social and the Internet
of Things are changing the way we all work and play.
This rapidly evolving digital world is also redefining the relationship between your
business and your customers, who now expect a convenient, interactive experience
from their preferred brands. Security is also a concern. Risk is rising, as both the
enterprise and its customers exchange a growing amount of sensitive data.
This transformation is also amplifying competition. As analyst Mark Raskino notes,
“As a consequence, all players rebuilt their strategies around the same time, and all
have awakened to the power of digital business at the same time. Contention is
Published By: Dell EMC
Published Date: Sep 12, 2016
In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business. A 2015 IDC white paper reveals how VCE customers around the world are leveraging convergence to deliver faster business outcomes.
Published By: Dell EMC
Published Date: Oct 13, 2016
In today’s mobile and digital world, IT speed and agility are essential. Which is why organizations are turning to converged infrastructure solutions to get the results they need to transform their business.
A 2015 IDC white paper reveals how Dell EMC customers around the world are leveraging convergence to deliver faster business outcomes.
With new technologies, new opportunities often emerge, especially in business. Download this asset to learn more about how social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged.
Sponsored by: HPE and Intel®
First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
Download the Cisco Mobility Solution Overview to get information on providing highly secure mobile access anytime, anywhere, building a unified platform for mobile applications, and improving relationships with customers and employees through new mobile experiences.
Over two-thirds of US consumers under 50 say they would be happy if shopping evolved into a mobile-only experience, recent survey research found. Is your brand designing its mobile experience for a near future in which you may be engaging with your customers exclusively via smartphone, tablet or watch?
In this guide, we draw on our experience creating mobile shopping experiences for some of the world’s leading brands to help you optimize the design of your mobile presence and improve engagement with your customers.
Design matters for mobile. The user experience of your website and app can make the difference between driving revenue and driving customers away.
Published By: DocuSign
Published Date: Mar 23, 2016
Today, more than ever, the customer is at the center of business. Armed with more choice and ultimately more power, customers expect businesses to deliver entirely satisfying, customer-centric experiences throughout the sales cycle. Whether you sell to businesses or consumers, customers are accustomed to one-click purchasing, full mobile access, and social media-driven recommendations, and they are demanding a similar experience of all companies they do business with. With eSignature & Digital Transaction Management (DTM) solutions from DocuSign you can provide that experience, allowing customers to transact with you on their terms while reinforcing your modern reputation.
Published By: Zendesk
Published Date: May 22, 2018
Be always on with your customers; wherever they are. With Zendesk Chat, your customer agents can engage with customers over websites, mobile apps, and popular messaging apps like Facebook Messenger, Twitter, and LINE. That means you can build relationships with customers in the places they prefer.
Published By: Oracle CX
Published Date: Oct 19, 2017
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business, mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and enough compute power to deliver the performance required in a rapidly evolving digital marketplace. Customers increasingly drive the speed of business, and organizations need to engage with customers on their terms. The need to manage sensitive information with high levels of security as well as capture, analyze, and act upon massive volumes of data every hour of every day has become critical. These challenges will dramatically change the way that IT systems are designed, funded, and run compared to the past few decades. Databases and Java have become the de facto language in which modern, cloud-ready applications are written. The massive explosion in the volume, variety, and velocity of data increases the need for secure and effective analytics so that organizations can make better
Published By: Oracle CX
Published Date: Oct 19, 2017
Modern technology initiatives are driving IT infrastructure in a new direction. Big data, social business,
mobile applications, the cloud, and real-time analytics all require forward-thinking solutions and
enough compute power to deliver the performance required in a rapidly evolving digital marketplace.
Customers increasingly drive the speed of business, and organizations need to engage with customers
on their terms. The need to manage sensitive information with high levels of security as well as
capture, analyze, and act upon massive volumes of data every hour of every day has become critical.
These challenges will dramatically change the way that IT systems are designed, funded, and run
compared to the past few decades. Databases and Java have become the de facto language in which
modern, cloud-ready applications are written. The massive explosion in the volume, variety, and
velocity of data increases the need for secure and effective analytics so that organizations can make
Published By: Infosys
Published Date: May 22, 2018
When the opportunity emerged for one bank to acquire the other, the deal went through as quickly as regulations and compliance requirements would allow. As a result, no integration plans were in place at the time of acquisition. For a long time, the two companies continued to operate separately, albeit under a single name. This was particularly true of the mobile banking experience where two entirely different apps were in use.
Since the two companies delivered complementary services, there was an opportunity to cross-sell to customers who might require the services of both; but only if they could deliver a seamless experience. We were invited to tackle the challenge of creating an integrated banking app experience across both companies.
In this white paper, find out how mobile transaction systems provide a way for retailers to reduce checkout lines, and the time customers spend standing in them, without adding expensive checkout counters or staff.
As mobile device usage has skyrocketed in recent years, mobile applications have emerged as the key engagement channel for businesses to connect with their most loyal and most valuable customers. Mobile app usage represents more than 85% of total mobile device time, and users now spend more time with apps than they do with television. But while app usage has increased more than 60% over the last two years, the number of apps each user actively engages with has remained fairly steady, at around 27 per month. This means users have a limited appetite for additional apps – but are heavily engaged with the ones they use. So while the mobile web gives businesses broad reach, mobile apps offer a robust link to their best customers. Users who value the company enough to go through the trouble of downloading and installing the app are a brand’s most engaged audience and loyal fan base.
With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.
Published By: Sitecore
Published Date: Feb 26, 2016
Mobile isn’t about devices, it’s about people. Understanding this helps mobile leaders deliver contextual content that creates personalized mobile customer experiences. With a mobile leadership mindset, you can build a platform for increasing engagement and loyalty – and driving better commerce results.
Published By: Dell EMC
Published Date: May 16, 2017
In today’s mobile and digital world, IT speed and agility are essential. Discover how Dell EMC customers around the world are leveraging converged and hyper-converged infrastructure to deliver faster business outcomes and reduce costs. Watch this video from Dell and Intel® to learn more.
Intel Inside®. New Possibilities Outside.
Intel and the Intel logo are trademarks of Intel Corporation in the U.S. and/or other countries.
ENGAGE AND SATISFY FINANCIAL SERVICES CUSTOMERS
In order to stay relevant and retain today’s “always-on”, mobile customers, financial institutions must prioritize and innovate. According to a recent Akamai FinServ industry survey conducted by TechValidate, almost half of the respondents are “behind” or “slightly behind” their peers with regard to their mobile capabilities.
Download a free report with detailed findings and takeaways from the survey to find out how to maximize customer acquisition, increase retention, and drive card usage. You’ll also learn:
- Current mobile strategies and barriers to adoption
- The right metrics to measure success
- The most important factors in a mobile banking experience