First Mile Wireless provides integrated, high-speed connectivity that extends the office experience out to oil and gas fields,creating the platform for advanced sense-and respond capabilities that enhance asset productivity and optimization.
Monitoring sits at the foundation of the service provider’s business. If monitoring operations aren’t optimized, service providers will continue to struggle to meet current demand—and find it increasingly difficult to adapt as new demands and opportunities arise. This white paper outlines how critical monitoring governance is to optimizing operations, and it details the key requirements to instituting effective monitoring governance in your organization.
This special report from N-able Technologies provides an overview of the NOC and help desk in the context of sweeping changes that are transforming the managed services industry. The report provides insight to the drivers of change and why your NOC and help desk will play an increasingly important role in the success of your managed
Published By: Continuum
Published Date: Jul 18, 2012
Apple's Siri has emerged as a new tool for interpreting voice commands and getting what you need using an iPhone. If only there was a way for MSPs to get quick answers to tough IT problems. Read this article to learn more about Continuum's solutions.
Published By: Continuum
Published Date: May 08, 2013
In the face of an unexpected and untimely loss of key technical personnel, Empower needed to maintain its brand as a highly responsive IT managed services provider that client businesses can rely upon to keep their operations running smoothly.
Continuum’s RMM service allowed Empower Information Systems to maintain that level despite losing their key technical person for seven months due to illness.
Learn why Continuum's managed service platform is the right fit for your business.
Published By: NetSuite
Published Date: Feb 06, 2017
NetSuite helps IT service companies simplify operations, ensure compliance and improve enterprise-wide visibility. NetSuite continues to invest in its features for IT services including better reporting, providing better visibility of projects and resources, and applying intelligence to automate daily tasks. IT service businesses of all types use NetSuite to provide one source of the truth and to serve as a platform for growth.
Power Associates uses a host of Eaton products to fit their specific business needs for Tarrant County 9-1-1. Eaton’s flexible and scalable capabilities allowed Tarrant County run more efficiently. Learn how Eaton’s solutions can help your run your business more effectively while finding a solution that is customized for your business operations.
For over 100 years, Balfour Beatty has created and cared for the vital assets that enable societies and economies to grow. With operations in over 80 countries, Balfour’s global staff is comprised of designers, planners, engineers, builders, project and facilities managers, analysts, and consultants. Through more than 50,000 employees worldwide, Balfour Beatty is one of only a few companies with the expertise and resources to deliver complex and large-scale projects, handling all stages of the infrastructure lifecycle - from financing, through planning and design, to construction, maintenance and support.
The world today is comprised of two types of organizations: those who have been breached, and those who do not yet know that they’ve been breached. The difference is related to how soon the company can detect a breach and how effectively they can respond. This whitepaper provides an overview of how to evaluate the security controls needed to establish a Security Operation Center (SOC), along with what data a SOC needs to operate effectively.
Closing the gaps in security controls, systems, people and processes is not an easy feat, particularly for IT practitioners in smaller organizations with limited budgets and few (if any) dedicated security staff. So, what are the essential security capabilities needed to establish a security operations center and start closing those gaps?
Published By: Verisign
Published Date: Nov 21, 2014
As more and more businesses have moved their business operations online, the Internet has become an attractive place to conduct disruptive and criminal activities. Cyber criminals are increasingly using distributed denial of service (“DDoS”) attacks as the tool of choice to wreak havoc to online operations.
Published By: NaviSite
Published Date: Dec 24, 2014
A Hybrid infrastructure—bringing together on-premises and cloud capabilities—is a strategy many enterprises are embracing in order to maximize the flexibility and performance they need from their IT operations.
Businesses of all sizes are turning to converged systems to reduce costs by running more workloads in less space, rolling out IT services faster and streamlining IT operations with extensible lifecycle management and template-driven orchestration. Benefits like these create a compelling case for the use of converged systems—from small businesses and remote offices to large data centers and web-scale service providers.
Published By: Nimboxx
Published Date: Oct 26, 2015
The evolution of enterprise IT has finally reached the point where mid-size companies can cost effectively exploit the benefits of fully virtualized cloud operations and large and mid-size companies alike can greatly reduce the costs of expanding already virtualized infrastructures.
The linchpin to this transformation is Hyperconverged Infrastructure (HCI) technology. HCI overcomes barriers such as the need to invest in large blocks of disparate compute and storage facilities that have prevented many mid-size enterprises from reaping the benefits of cloud-based operations which is to say the orchestration of virtualized data center resources across multiple workflows.
Since 1987, On-line Computer Products has offered cutting edge Technology Support Products, Services and Solutions to the IT / Network Operations Industry. Different from the Office Supply Superchains, this women-owned business focuses on those Products, Services and Solutions that are most critical to the function and day-to-day operation of those departments and business sectors.
With an extensive product line and a knowledgeable and proficient sales and customer service group, you'll find On-line Computer Products can assist with the functions as well as the applications of your needs.
Published By: Autotask
Published Date: Nov 29, 2010
This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most SPs, including: tracking customer information; implementing IT and software consulting engagements; processing customer service requests; capturing and converting managed service alerts; tracking and real-time monitoring of billable time; approving and invoicing all project and service work, including expenses; optimizing service tech utilization; and rapidly producing business reports and metrics.
Published By: Steelwedge
Published Date: Nov 05, 2013
Integrated business planning aligns demand, supply and finance plans for a clear line of sight that enables businesses to respond to global marketplace volatility and changing customer demands.
In this whitepaper, learn the seven success strategies for maturing your sales & operations planning process toward full-integrated business planning.
Published By: CompTIA
Published Date: May 12, 2015
Cloud computing is starting to truly transform business operations, according to findings from CompTIA’s 5th Annual Trends in Cloud Computing. As companies integrate cloud, they’ll encounter a variety of challenges, but now’s the time to dive in and discover the new IT ecosystem that is being created. Find out what these are and the major opportunities for you.
Detects vulnerabilities throughout your infrastructure by scanning network devices, servers, web applications and databases, helps assess your security posture and provides remediation steps to help reduce risk and security operations costs.