Business applications today have become the primary interface between a company and its customers. And, there has simultaneously been tremendous innovation in the area of business intelligence, which can unlock a personalized experience for each and every user - and help support key corporate objectives to increase revenue, strengthen customer loyalty and establish and maintain a high-quality brand in the marketplace. For technology managers, then, this is an exciting time to demonstrate the value of IT to the business. But, the situation also exposes the intense risk we place on our IT applications because they now carry enormous organizational responsibility and significance. Companies that have implemented infrastructure management solutions from CA Technologies Report:
. Service desk calls by as much as 40%
. Reduction of IT management tools in use by 50%
. First-call closure rate improvement by a factor of three
. Mean-time-to-repair improvements of up to 50%
. Staff efficiency improvements of up to 43%
. An average return on investment in nine months or less
In May 2010, CA Technologies commissioned Forrester Consulting to examine the financial impact and potential return on investment (ROI) that an organization might realize from implementing CA's Oblicore Guarantee solution. To determine the impact, Forrester examined the specific costs, benefits, flexibility, and risk elements that a CA customer, Catholic Health East (CHE), experienced over the past three years using the CA Oblicore Guarantee solution. From interviews conducted by Forrester, it was determined that CHE's use of CA's Oblicore Guarantee solution allowed for a significant redeployment of labor necessary to compile and distribute service-level management reports to its system office customers and enabled a similar labor cost avoidance associated with compiling and distributing reports to its hospitals or Regional Health Corporations (RHCs). Based on our interviews, Forrester projects a three-year, risk-adjusted total net present value (NPV) of $173,420, representing the net costs and benefits attributed to using the CA Oblicore Guarantee solution versus CHE's previous manual processes used in service management reporting. (See details below in Costs, Benefits, Flexibility, and Risks sections). In addition, the risk-adjusted ROI was a favorable 45%, and the payback period was within 20 months.
Published By: LogMeIn
Published Date: Jun 05, 2014
This research report delivers the information you need to remain a trusted IT expert to your clients and drive revenue in today's app-centric world.
Read this report to learn:
• The realities of BYOA and how it affects you and your customers
• The drivers for end user-introduced applications
• The risks associated with unmanaged cloud apps
• Key opportunities to expand your services portfolio by adding cloud apps and app management solutions
• How to gain a competitive advantage by embracing BYOA
Internally developed software applications support the most sensitive and strategically important business processes of most enterprises. Yet application security is one of the most neglected fields of cybersecurity.
For the past decade, financial institutions have created sophisticated digital platforms for consumers to access, save, share and interact with their financial accounts. As sophisticated as these digital platforms have become, cyber criminals continue to pose an ever-present risk for everyone – from individual consumers to large corporations.
In his recent article, 2018 Outlook: Customer Experience and Security Strike a Balance,
Andrew Davies, vice president of global market strategy for Fiserv’s Financial Crime Risk Management division, explains how and why security will become a key differentiator for financial institutions as they respond to a changing landscape, which includes:
• Global payment initiatives
• Open Banking standards
• Artificial intelligence and machine learning
• Consumer demand for real-time fraud prevention and detection
Corporate governance. Capital Requirements. Information Security. Identifying and measuring potential risks help you connect the dots to create a sound ERM program for your organization.
In today’s environment of security regulations and requirements, organizations must take a comprehensive approach to ERM to identify and mitigate potential threats. Risk is cumulative, and unidentified weaknesses can quickly spiral out of control, resulting in costly solutions that can lead to reputational damage.
The first step in designing a sound ERM program is to understand which components are needed and how to implement them. Ten Steps to Enterprise Risk Management: A Comprehensive Approach Reveals the Big Picture, provides a straight-forward approach to creating a reliable, yet flexible program to address existing threats with the ability to adapt to emerging ones.
In the end risk management is everybody’s job – do you have a plan in place to help your employees manage unpredictable threats and
Consider the volume of business content that your organization generates or receives every day: applications, forms, reports, office documents, audio, video, and even social media about your company. If it is poorly managed, not digitized, or disconnected from critical business processes, it creates chaos. This chaos impacts your ability to deliver exceptional customer service; it slows down important processes, increases security risk, and negatively impacts revenue. Conversely, controlling content chaos can significantly improve your analytics strategy by gaining insight and business value from dark or unstructured data sources. In this eBook, learn how cognitive and cloud-based Enterprise Content Management, or ECM, can help you protect your content while gaining a competitive advantage from it as you grow.
Published By: QASymphony
Published Date: Mar 13, 2018
Quality testing has a cross-functional, strategic impact on corporate risk management, revenue and reputation, but it often
doesn’t garner full appreciation for its role, often evidenced by a lack of investment in a best-in-class QA platform. Signs that an
existing solution isn’t sufficient include:
Published By: Tenable
Published Date: Feb 05, 2018
"This IDC Technology Spotlight examines the evolution of vulnerability management. By leveraging the cloud and new technologies that deliver greater visibility, organizations can gain an accurate picture of their assets and overall risk posture. This is a critical step toward addressing the current landscape where attackers are using a wide variety of vectors such as mobile, social, and cloud-based attacks to infiltrate organizations and steal data.
By reading this report you will get an overview of:
- Benefits of cloud-based security and vulnerability management
- Challenges of adopting cloud-based vulnerability management
- IDC assessment of Tenable.io cloud vulnerability management"
Published By: LogRhythm
Published Date: Feb 22, 2018
Security and risk management leaders are implementing and expanding SIEM to improve early targeted attack detection and response. Advanced users seek SIEM with advanced profiling, analytics and response features.
As explored in this paper, the SAS Fraud Framework supports a complete, modular,
enterprise-level program integrity solution that helps payers prevent, detect and
manage fraud, waste and abuse across all silos and lines of business. Its fully integrated
components offer both top-down and bottom-up functionality for exposing hidden and
risky networks. This approach gives payers enhanced detection capabilities, greater
insight into case management and improved operational efficiency while decreasing
overall cost of ownership. The result is highly effective, early, and even preventative
detection of fraud, waste, abuse and corruption that improves operational efficiency
and reduces health care costs.
Published By: Commvault
Published Date: Jul 06, 2016
Around-the-clock global operations, data growth, and server virtualization all together can complicate protection and recovery strategies. They affect when and how often you can perform backups, increase the time required to back up, and ultimately affect your ability to successfully restore. These challenges can force lower standards for recovery objectives, such as reducing the frequency of backup jobs or protecting fewer applications, both of which can introduce risk. High-speed snapshot technologies and application integration can go a long way toward meeting these needs, and they have quickly become essential elements of a complete protection strategy. But snapshot copies have often been managed separately from traditional backup processes. Features like cataloging for search and retrieval as well as tape creation usually require separate management and do not fully leverage snapshot capabilities. To eliminate complexity and accelerate protection and recovery, you need a solution
Published By: Commvault
Published Date: Jul 06, 2016
Email is the backbone of today’s corporate business processes. It lives as the primary communication vehicle internally between employees and externally with customers, vendors, partners and investors. It is arguably today’s most pervasive and critical business application within which is stored the most valuable business content. To protect this vital information while working to eliminate risk, lower management costs and improve business insight, companies require a comprehensive email archiving solution. This solution should not only work to effectively retain email information in a searchable repository, the best email archiving solutions also provide a smarter approach to collecting, retaining and accessing data so that it can deliver true business value.
Managing risk has never been so important for businesses, nor has it been so difficult. New globalresearch commissioned by SAP has revealed that an increasingly complex business and risk environment is severely challenging companies.
Research conducted by The Economist Intelligence Unit (EIU), sponsored by Oracle,
provides answers. The results show that a proactive security strategy backed by a fully
engaged C-suite and board of directors reduced the growth of cyber-attacks and
breaches by 53% over comparable firms. These findings were compiled from responses
by 300 firms, across multiple industries, against a range of attack modes and over a
two-year period from February 2014 to January 2016.
The lessons are clear. As cyber-attackers elevate their game, the response must be an
enterprise solution. Only C-suites and boards of directors marshal the authority and
resources to support a truly enterprise-wide approach. In sum, proactive cyber-security
strategies, supported by senior management, can cut vulnerability to cyber-attack in half.
Explore how SAP HANA Enterprise Cloud empowers business and IT operations to unlock the full value of the SAP HANA platform in the cloud. See how our end-to-end, privately managed cloud solution delivers a comprehensive, coordinated application landscape and suite of managed services.
Agencies have long provided telecommunications companies with scalability for collections in a high-growth industry. Today, with markets and business models changing, your collections agencies have a growing impact — for good or ill — on your success.
While Oracle Hyperion remains a market leader in EPM software, that role comes with a hefty price tag and poses some hidden risks that have companies that use it re-evaluating their planning, budgeting, and consolidation needs. Whether used individually or together as an EPM suite, Hyperion Financial Management (HFM) and Hyperion Planning burden finance departments with a high cost of ownership, from server costs and consultants to dealing with the complex integration between products and the different interfaces.
As Oracle Hyperion users start to evaluate the cloud, they need to be aware of how benefits of the cloud-based EPM solution compare to on-premises software. We’ve compiled this information to a) help you better understand the full costs and potential risks associated with Oracle Hyperion and b) offer guidance as you evaluate cloud-based options.
Published By: Symantec
Published Date: Aug 15, 2017
Stay ahead of the evolving threats.
Organized crime is driving the rapid growth and sophisticated evolution of advanced threats that put entire website ecosystems at risk, and no organization is safe.
The stealthy nature of these threats gives cybercriminals the time to go deeper into website environments, very often with severe consequences.
The longer the time before detection and resolution, the more damage is inflicted. The risk and size of fines, lawsuits, reparation costs, damaged reputation, loss of operations, loss of sales, and loss of customers pile up higher and higher.
The complexity of website security management and lack of visibility across website ecosystems is further impacted by the fact that it is nearly impossible to know how and where to allocate resources.
Website security must be evolved in line with these growing threats and challenges.
Published By: Oracle CX
Published Date: Oct 20, 2017
This whitepaper explores the new SPARC S7 server features and then compares this
offering to a similar x86 offering.
The key characteristics of the SPARC S7 to be highlighted are:
? Designed for scale-out and cloud infrastructures
? SPARC S7 processor with greater core performance than the latest Intel Xeon E5
? Software in Silicon which offers hardware-based features such as data acceleration
The SPARC S7 is then compared to a similar x86 solution from three different
perspectives, namely performance, risk and cost.
Performance matters as business markets are
driving IT to provide an environment that:
? Continuously provides real-time results.
? Processes more complex workload stacks.
? Optimizes usage of per-core software licenses.
Risk matters today and into the foreseeable future,
as challenges to secure systems and data are
becoming more frequent and invasive from within
and from outside. Oracle SPARC systems approach
risk management from multiple perspectiv
Sage provides an enterprise-level business management solution for manufacturing operations that assists customers with the entire process: from financial management to supply chain management and production management. Sage commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectivelyexamine the potential return on investment (ROI) enterprises may realize by deploying its Enterprise Management solution as part of Sage Business Cloud. The purpose of this study is to provide readers and prospects with a framework to evaluate the potential financial impact of the Enterprise Management solutions on their manufacturing organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester conducted in-depth interviews with four Enterprise Management manufacturing customers, each with at least three years of experience using Enterprise Management. For this TEI study, Forrester has created a composite Organization to
Sage provides an enterprise-level business management solution for services operations; these solutions assist Sage customers with core financial and supply chain management functionality. Sage commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and objectively examine the potential return on investment (ROI) that services organizations may realize by deploying its Enterprise Management solution as part of Sage Business Cloud. The purpose of this study is to provide readers and prospects with a framework to evaluate the potential financial impact of the Enterprise Management solutions on their services organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester conducted in-depth interviews with six Enterprise Management for Services organizations customers, each with at least two to three years of experience using Enterprise Management. For this TEI study, Forrester has created a composite Organization to