Published By: Microsoft
Published Date: Oct 12, 2017
Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty.
The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement.
Published By: MuleSoft
Published Date: Jan 16, 2018
For the last several years, microservices has been an important trend in IT architecture, and many architects and IT executives experience pressure to jump on microservices as the new hot thing. But there is a feeling that microservices must only be implemented in a certain way, or it is being done incorrectly.
This simply isn't so. This whitepaper discusses how microservices presents itself as a series of patterns, and outlines how organizations should select the microservices pattern that makes sense for their own business, goals, and culture.
Read this whitepaper to discover:
The top six microservices patterns and the advantages and disadvantages of each
Foundational best practices to make sure your microservice implementation is successful
How Anypoint Platform can help you implement a microservices architecture in a workable way
In some cases, adopting cloud IoT platform may make more sense where required processes, communication costs and cloud costs meet sufficient total cost of ownership against deploying MDC. Additionally, in situations that an end-user organization already has a secure room or a modular data center solution where infrastructure can be housed and/or the amount of infrastructure involved may be too small to benefit from power/cooling advantages of being housed in an MDC, the organization may not see a need for an MDC. An MDC is nothing more than a smaller form of a modular data center, and a number of providers have entered the modular data center solutions space in the past. These modular data center solution providers came into the market with high expectations for growth and ROI only to find that high sales were not forthcoming due to limited use cases, so many exited the space.
Nicht zuletzt gab es durch den Megatrend Cloud Computing einen rasanten Fortschritt für die moderne Applikationsentwicklung. Das Zusammenspiel von Microservices und Containern ermöglicht es, Entwickler-Software schneller zu erstellen und freizugeben. Mehr in unserem ePaper von Oracle und Intel®: so können Sie Time-to-Market von neuen Projekten durch Cloud-native Application Development verkürzen, Operations und Data Security effizienter managen sowie den ROI in der IT verbessern. http://bit.ly/2B2xpkp
Maintain visibility and control, regardless of device or OS. The consumerisation of enterprise information technology is one of the most significant security concerns today. Gartner's Analyst Ken Delaney explains the impact of consumerisation on enterprise IT.
Answers to Your Mobile Device Data Protection Questions. The IT landscape is changing quickly, Get expert advice on developing a strategy and learn how your organization can manage security on employee-owned mobile devices.
Microservices architecture is a new architectural style for creating loosely coupled but autonomous services. Emerging trends in technology—such as DevOps, Platform-as-a-Service (PaaS), containers, and continuous integration and delivery (CI/CD) methods—let organizations create and manage these modular systems on an unprecedented scale that exceeds earlier approaches like service-oriented architecture (SOA). But organizations that refactor monolithic applications into microservices experience widely varying degrees of success. The key to using microservices effectively is a solid understanding of how and why organizations should use microservices to build applications
Trend Micro resolved the following issues by purchasing Zoom:
• Overly complex or difficult communications platforms
• Expensive hardware or software systems
• Unreliable or poor service quality
• Using too many different solutions
• Difficulties connecting remote teams or sites
• The need for a more efficient/effective way to reach customers and other external parties
Read more to learn about the benefits of using Zoom and which features are used more frequently by Trend Micro.
Published By: Lookout
Published Date: Aug 30, 2017
Most people define mobile devices – smartphones and tablets – as those
running a mobile-optimized operating system (e.g. iOS, Android, Windows
Phone). There’s a trend emerging, however, in which traditional mobile
devices are gaining functionality typically associated with PCs.
At the same time, PCs are being architected more like mobile devices — an
interbreeding of species, if you will. The iPad Pro, for example, has a
keyboard. With Windows 10, phones and tablets can run “Universal” apps
that also run on PCs. Windows 10 also has application-layer sandboxing,
code-signing, and an app store with apps pre-vetted by Microsoft. In
certain configurations (i.e. enterprise-managed devices), a laptop running
Windows 10 has a security architecture that looks strikingly similar to a
smartphone or tablet.
In a new video, security analyst Rich Mogull discusses mobile data protection topics and addresses many issues, including, the latest trends in mobile security, mobile device management, and mobile data protection.
The Consumerisation of Enterprise Mobility: A Formidable Challenge for CIOs, but a great opportunity. Download the Trend Micro Enterprise Security Whitepaper: The Consumerisation of Enterprise Mobility to learn the secrets to data protection on mobile devices.
This whitepaper will explore the anatomy of targeted attacks: the inner workings of the APT lifecycle. It will also provide an in-depth overview of Trend Micro Deep Discovery advanced threat protection solution, and how it enables enterprise IT to adopt a custom defense strategy that modernizes its risk management program to defend against targeted attacks. Deep Discovery is at the heart of the Trend Micro Custom Defense solution against targeted attacks.
Despite increased awareness and focus on defending against targeted attacks from both business and security leaders, organizations continue to be breached and suffer the consequences. Many of today’s security investments are simply not aligned to defend against these targeted threat vectors. Advanced threat detection and response should not be a point solution but rather a combination of technologies and core competencies. Detecting and responding to advanced threats should involve tight integration of multiple security technologies, network analysis and visibility (NAV) tools, the ability to automatically generate content such as security rules and signatures, context on attacker history, and overall customization and flexibility to ensure that the solution is fine-tuned for your specific IT environment.
Published By: Red Hat
Published Date: Jan 02, 2018
Microservices architecture is a new architectural style for creating loosely coupled but
autonomous services. Emerging trends in technology—such as DevOps, Platform-as-a-Service
(PaaS), containers, and continuous integration and delivery (CI/CD) methods—let organizations
create and manage these modular systems on an unprecedented scale that exceeds earlier
approaches like service-oriented architecture (SOA). But organizations that refactor monolithic
applications into microservices experience widely varying degrees of success. The key to using
microservices effectively is a solid understanding of how and why organizations should use
microservices to build applications.
Published By: Symantec
Published Date: Oct 19, 2012
Symantec Endpoint Protection 12.1 solution was compared to two implementations each from McAfee and Trend Micro. Testing encompassed various scanning and system update functions over virtual machines. Read on to figure out which performed best.
Published By: Symantec
Published Date: Nov 14, 2012
Symantec, Corp. commissioned Tolly to benchmark the performance of its new Symantec Endpoint Protection (SEP) 12.1 within VMware vSphere 5 virtual environments vs. Trend Micro Deep Security (DS) 8. Read to learn how well Symantec did against others.
Introduces Trend's Threat Research Group and provides a look at tomorrow's threats and security challenges that cover the Spectrum of Computing including mobility from the perspective of an industry leader.