Change Management

In this white paper, we review the purposes of traditional planning, budgeting and forecasting, as well as common associated problems. We highlight improvements achieved through rolling forecasts and enumerate important rolling forecast “dos” and “don’ts.”

The current business environment is still characterized by skittishness, tenuous demand and sporadic growth. It’s no surprise then, that 60% of CFOs plan to make major changes to critical finance practices and processes, according to the 2010 IBM Global CFO Study. In fact, 70% of CFOs claim to be taking a more prominent role in enterprise decision making beyond the traditional role of finance. Yet many CFOs admit to significant gaps in their ability to deliver on this expanded agenda, particularly in their ability to measure and monitor business performance. The IBM study found that those companies that invest in capabilities to expand their business insight are better able to anticipate and react to the unpredictable external forces affecting the economy.

Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.

Work.com (formerly Rypple) is part of the Salesforce.com family. This social performance management system is most commonly used by organizations looking to improve alignment, performance measurement, and employee motivation.

Learn how @Properties achieved major growth in efficiency and sales by cleaning up their email environment.

Change control processes are often reactive and require manual responses, an ineffective approach to combating today’s threats and handling the growing number of devices in the IT infrastructure.

Read this whitepaper to better understand a migration to the cloud, how to get started, and what the next steps are for your organization.

Vulnerabilities lead to risk exposure and downtime. Protect your critical assets with virtual patching.

Learn how McAfee Network Security Platform helps you realize greater consolidation benefits while minimizing project costs and disruption to your production environment.

This checklist will provide the key steps to conducting a network assessment and assuring performance of your critical business services.

With Steelhead CX and Granite appliances in its Toronto data center and Steelhead EX appliances in Mexico and Turkey, Alamos found a consolidated approach for deploying IT in distant locations.

This paper is written to provide guidance for teams new to continuous integration or wanting to explore ways to improve their implementations.

You have been asked to arrange a meeting of a group of people in your company. But these individuals are scattered across the country or globe, and can't afford the time or money to congregate in one location.

This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements

Five steps can take you from a costly mishmash to benefits like increased productivity, lower costs, and better service.

Read this brief to learn four steps to help guide your customer loyalty strategy.

Download this IBM white paper from Web Buyer's Guide to learn the next generation solutions for application servers.

Leveraging a combined view of billions of daily web transactions-spanning millions of enterprise users across over 140 countries - Zscaler ThreatLabZ delivers the State of the Web Q3 2011 Report.

Learn how to meet expectations on the evolving consumer journey through the cross-channel commerce landscape of today, driven by technical trends.

Learn how Unica provides a MAP with a high level of customizable business rules and processes!

Panel of experts discuss key considerations for controlling change disruption in the service life-cycle.

CEOs and their senior leadership of most major corporations are usually highly proficient individuals who run their business units or functions efficiently but they may not work as well together to guide the overall firm.

The native speakers of the islands of Hawaii probably had no notion of the inadequacy of the Word and Email duopoly to corporate communications when they coined the term Wiki - literally meaning fast. However, Wikis have grown into just that -- a fast and efficient way of fostering knowledge sharing across corporations worldwide; combining elements of Word, email, RSS, plugins and other relevant technologies.

This paper presents the steps to swiftly and precisely execute a migration path using a specific set of solutions for successful mergers, acquisitions, and the divestitures that often result.

How can a professional services firm grow profitably while providing clients with the higher-quality service and rock-bottom project pricing they demand? The firm must rely on leading best-practice solutions to gain control over every aspect of its business – from business development to resource planning to client billing.