Content Management System A Content Management System is a computer software system for organizing and facilitating collaborative creation of documents and other content. A content management system is sometimes a web application used for managing websites and web content, though in many cases, content management systems require special client software for editing and constructing articles.
By: Nuance
Published Date: Apr 21, 2011
This white paper describes a list of pdf misconceptions versus the truth.
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This white paper looks at the technology required to stop cyber-bullying and the steps school administrators can take to ensure students are protected. Learn the facts about cyber-bullying today!
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Whether your data loss is accidental or malicious, you need to gain insight into the magnitude of your data loss problem, identify security gaps, and develop a proactive approach to stop data loss before it happens.
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In May 2010, CA Technologies commissioned Forrester Consulting to examine the financial impact and potential return on investment (ROI) that an organization might realize from implementing CA's Oblicore Guarantee solution. To determine the impact, Forrester examined the specific costs, benefits, flexibility, and risk elements that a CA customer, Catholic Health East (CHE), experienced over the past three years using the CA Oblicore Guarantee solution. From interviews conducted by Forrester, it was determined that CHE's use of CA's Oblicore Guarantee solution allowed for a significant redeployment of labor necessary to compile and distribute service-level management reports to its system office customers and enabled a similar labor cost avoidance associated with compiling and distributing reports to its hospitals or Regional Health Corporations (RHCs). Based on our interviews, Forrester projects a three-year, risk-adjusted total net present value (NPV) of $173,420, representing the net costs and benefits attributed to using the CA Oblicore Guarantee solution versus CHE's previous manual processes used in service management reporting. (See details below in Costs, Benefits, Flexibility, and Risks sections). In addition, the risk-adjusted ROI was a favorable 45%, and the payback period was within 20 months.
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Learn the top 10 things your company can save with ECM.
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Learn the five key features your solution must have to maximize the benefits of ECM.
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By: Astaro
Published Date: Jan 19, 2011
Astaro now ensures that the network is running smoothly and the entire organization has become more productive through content filtering.
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By: Astaro
Published Date: Jan 19, 2011
This white paper discusses what drives organizations in both heavily-regulated and less regulated industries to retain email and other electronic content.
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By: Astaro
Published Date: Jan 19, 2011
Saint Joseph Abbey and Seminary College in Louisiana was using several separate products to help protect their network, filter content and monitor Internet usage. After installing the Astaro Security Gateway home use version, the solution quickly impressed with its usability and power.
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By: Verio
Published Date: Jan 06, 2011
The recession appears to have bottomed out, but corporate IT organizations remain under
pressure to reduce operating costs and to do more with smaller IT budgets and fewer
employees. As a result, outsourcing is on the rise, and this trend offers you - VARs and
systems integrators - an excellent growth opportunity.
This paper describes the factors that are driving corporate IT choices, reasons why you should
consider teaming with a hosting provider and nine criteria you can use to evaluate potential
partners.
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By: IBM
Published Date: Dec 07, 2010
Case Management And the Implications in the Government industry.
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By: IBM
Published Date: Dec 07, 2010
Case Management and the Implications in the Healthcare industry.
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By: IBM
Published Date: Dec 07, 2010
To support increasing demands, healthcare organizations need to improve their agility between processes and people through improved information sharing
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By: IBM
Published Date: Dec 07, 2010
Case Management and the Implications in these Energy and Utilities Industries.
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By: IBM
Published Date: Dec 07, 2010
Case Management And the Implications in the Financial Services Industry.
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By: IBM
Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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By: IBM
Published Date: Dec 07, 2010
In today's business environment, having a full audit trail of decision making history is critical. Download this recorded discussion to discover Case Management and listen how organizations are able to optimize outcomes based on advanced intelligence capabilities.
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By: IBM
Published Date: Dec 07, 2010
Download this free podcast to learn why Insurers are utilizing Advanced Case Management to improve profitability and increase marketshare in a highly competitive industry.
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By: Autotask
Published Date: Nov 29, 2010
A customer case study detailing how a small, multi-country technology solutions provider went from spending excessive time on billing to dramatically improved cashflow by slashing the time-to-bill cycle, from silos of information to the elimination for redundant data entry and errors and from hours of support and ticket status phone calls each day to faster, more efficient communication - all by switching to Autotask.
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By: Autotask
Published Date: Nov 29, 2010
Service Level Management is the process of setting benchmarks for service level performance, measuring that performance and ensuring compliance with your service goals and your customers' expectations. An effective Service Level Management system will not only ensure that your key targets for service success - response times, resolution plans and resolutions - are being met, it will also offer a process for expediting issues and tickets when your metrics are at risk of not being met.
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Successful adoption of SharePoint for improved communication, project execution, and content management.
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This case study will detail how using VidyoConferencing has allowed the Italian Police Forces in Verona to greatly improve their comŽmunication systems and reduce costs during investigations and daily law enforcement activities.
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By: IBM
Published Date: Oct 19, 2010
Learn how to use Enterprise 2.0 technologies to take collaboration at your company to the next level!
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This paper will detail the significant impact on real world power consumption that Vidyo's SVC router based video conferencing approach provides over a traditional AVC transcoder based MCU approach.
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By: Cotendo
Published Date: Sep 01, 2010
In this article, we explain the components of Whole Site Acceleration, how they work together, and how this emerging model for content delivery and acceleration differs from legacy approaches.
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