Read this white paper to get an in-depth look at the benefits of embracing a digital business model, and find out how sports teams of all types can use cloud service providers with digital marketing and analytics tools to gain a competitive edge on the marketing playing field.
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
Energy firms should build and nurture a customer-centric culture delighting clients while maximizing operational and financial results. In doing so, we’ll highlight the crucial role analytics plays in helping energy firms ensure operational efficiency and customer satisfaction.
Advanced analytics can provide extremelyvaluable insight into today’s media viewers. This must-read report details the top 10 best practices for successfully implementing data analytics for driving profit, attracting new viewers, and increasing viewer loyalty.
Read this whitepaper published by Heavy Reading and sponsored by IBM to look at why network service quality matters to customer loyalty and CSP attitudes to improve it and discover how CSPs can correlate customer loyalty indicators like Net Promoter Scores with network and service quality metrics to help drive better business and operational performance
Getting creative work reviewed and approved is an often overlooked business process that’s carried out every day in businesses of all sizes and in all industries across the globe. The good news is that review and approval is a process that can be greatly improved with online proofing, yielding tremendous benefits to both the individual worker and the organization.
In the age of big data and workforce analytics, statistics and metrics abound. In the face of an overabundance of numbers, knowing which metrics are most important can be a real challenge for Human Resource (HR) leaders and hiring managers.
Research from SiriusDecisions proves that data-driven businesses are better able to gain meaningful insights that can improve decision making, increase profitability, and drive innovation.
SiriusDecisions has distilled more than 2,000 years of combined practitioner experience into an easy-to-use whitepaper, Measure Your Impact: 5 Key Principles of Analytics Proficiency, which clearly outlines how to assess your company’s analytic capabilities and offers tips on increasing proficiency in five key areas.
Read the eBook to find out how the cloud model of paying only for the resources that you need—and only when you need them—supports experimentation and evaluation and is a great solution for short-term or occasional-use projects where investment in a dedicated cluster is cost prohibitive.
This is Big Data in a nutshell: It is the ability to retain, process, and understand data like never before. In this book you will learn how cognitive computing systems, like IBM Watson, fit into the Big Data world.
Machine learning can help us plan our lives so we can increase our likelihood of success. We are already seeing machine learning powered by Apache Spark changing the face of innovation at IBM. Learn more.