Web Service Management

Richard Snow at Ventana Research and Jason Alley of Interactive Intelligence provide insight into the issue of control for those considering moving their contact center to the cloud.

Spending too much of your day on data management? Isilon simplifies data storage even as your company grows, giving you back hours every week.

Read how AppSense Application Manager provides the only URM solution that dynamically controls end-user rights with surgical precision, providing users with the rights they need while increasing security and reducing IT costs.

While the globalization of business and the myriad of challenges it poses are nothing new, the explosive growth of global online commerce and the demanding worldwide competitive landscape present a variety of new obstacles for companies of all sizes.

While the globalization of business and the myriad of challenges it poses are nothing new, the explosive growth of global online commerce and the demanding worldwide competitive landscape present a variety of new obstacles for companies of all sizes.

The What, Why and How to Employ NAC to Apply Guest Networking, BYOD (Bring Your Own Device) and Endpoint Security Policies. Many of today's endpoints are neither known nor protected. According to Gartner, enterprises are only aware of 80 percent of the devices on their network. Those 20 percent of unknown devices are inside the perimeter of the network, are unmanaged and provide users with access. They are small, varied and highly mobile, and they are loaded with their own applications, can act as WAPs, and often contain outdated firmware or are jailbroken. Even as the devices are accessing personal applications on the web, they are also accessing corporate resources such as e-mail-all from the very same unmanaged devices, which have not been vetted by the security organization. Smartphones, notebooks, netbooks, iPads, e-readers, gaming consoles and more-the list of personal devices attempting access to employer networks seems to grow every day in what's come to be known as the BYOD (Bring Your Own Device) era in networking.

Distribution executives can no longer afford to view their IT department as merely a cost center. In today's competitive landscape, information technology represents a strategic, cost-saving, revenue-generating differentiator. Read this new brief and discover why IT continues to be a major business driver in this industry, supporting customer service, collaboration, decision-making and other aspects of modern distribution.

Watch the playback on the hidden costs of website Javascript tagging in time, resources, page speed and stability. Hear the benefits of tag management systems and what to look for, plus hear how Sony increased web analytics ROI, while speeding page load.

In today's competitive business landscape, users' needs are continuously changing. Employees want access to their data and applications anytime, anywhere, from any device. The journey to seamlessly integrate data and applications across all devices begins with desktop modernization.

Discover how using predictive analytics can help your company convert prospects and cross-sell to existing customers. The campaign optimization capabilities provided with predictive analytics offer an unprecedented level of targeting and coordination across all channels - quickly resulting in decreased costs and increased revenue.

In this report you will learn how today's WCM platforms are fusing the best marketing automation practices with content management, allowing marketers to leverage content in new and innovative ways. Discover 10 of the top capabilities you should be considering for your website.

Your legacy load balancer may be keeping a dirty hidden secret from you. Download this concise white paper now and learn the five ways your legacy load balancer is failing you. Plus, find out how application delivery controllers (ADCs) can now leverage deep application intelligence to do much more for your business than a load balancer ever could.

This essential resource highlights a groundbreaking end user experience (EUE) management platform that can help organizations enable unparalleled application performance and user experience across physical, virtual and mobile environments. Discover how the extensive monitoring, reporting and analysis tools included in this platform are helping organizations overcome common mobile computing challenges.

Avoid over-privileged user accounts

Paper: Make Group Policies Do Mor

Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company's IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data management solutions.

With the now growing economy, companies are realizing they can save money and increase productivity by streamlining their back-office and front-office operations using CRM-ERP technology. This technology allows for the timely sharing of accurate customer data and also automates end-to-end business processes.

Read through this essential resource to uncover the benefits of a cloud-based approach to disaster recovery. Don't put your enterprise at risk by practicing DR methods that require you to compromise.

Today, as IT departments struggle to design and implement solutions capable of managing exponential data growth with strict requirements for application scale and performance, many of them are turning to in-memory data grids (IMDGs).

In this paper, we analyze the implications and costs of purchasing and implementing cloud-based software (SaaS) vs. traditional on-premise software. Get your copy now, compliments of SuccessFactors.

With the help of solutions from Riverbed Technology, Constangy, Brooks & Smith consolidated and virtualized many different servers, and eliminated the expense and difficulty of remotely managing hardware and software. Learn how you can too.

Read this white paper and get proven strategies and approaches for getting all three right. Based on the lessons of veteran service provider executives, this paper offers specific guidelines service providers can implement to boost their chances for success.

SOA implementations tend to be complex, IT decision makers should carefully consider their choice of a SOA platform in terms of its ability to simplify the fundamental development, deployment, and management tasks involved. Read on.

Read this white paper for an explanation of how business process management melds with complex event processing. The combination nets intelligent business processes that react to changing business conditions in real time.

This IDC study uses the IDC MarketScape model to assess capabilities of vendors to support complex process improvement scenarios using BPM software.