Researchers of occupational electrical medical emergencies show that in a six-year period 32,840 serious but non-fatal injuries occurred, some 60% involving electric shock and 40% involving electric burns.
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.*
Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to:
• Process orders quicker with fewer errors
• Carry out customer engagement strategies
• Manage order volumes at current staffing levels
• Increase customer loyalty
Tired of high costs, low visibility and other headaches associated with processing fax and email orders?
Let us be your guide to better order management!
Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
Discover the inspiring stories of five companies who successfully automated their manual order processing methods with Esker — and have the results to prove it.
Esker has been referred to as a game-changer. Read the customer stories for yourself and envision your launch into optimized business processes. Download now!
In a perfect world, every sales order your company receives would go straight into your business system. But in reality, orders sent by fax and email end up as paper that gets pushed around the office. And those are the ones that cost the most to process.
Learn about a solution to:
• Automate fax, email, EDI, and other orders into your ERP or other business applications
• Eliminate the cost and errors of manual order processing
• Consolidate resources to simplify your IT landscape
You’ll also find out how the technology works and what it has done for other businesses.
Over the years, two major approaches to SERDES simulation have emerged and gained popularity: time-domain (or bit-by-bit) and statistical. Both are used to build the eye diagram and bit-error ratio (BER), and each has its benefits and limitations.
This paper, nominated for the DesignCon 2016 Best Paper Award, analyzes the computational procedure specified for Channel Operation Margin (COM) and compares it to traditional statistical eye/BER analysis.
In this white paper, Eaton experts give you an introductory overview of what a UPS is, and what kinds of UPSs are available, along with a comprehensive guide to matching the right UPS and accessories to your needs.
A revolution is taking place, and it’s happening in every corporate office across the globe. Mobile devices have completely transformed the way we work, and with the increasing capabilities of the next generation of devices, the need to incorporate mobility into your strategic planning is only going to increase.
Delaware North Sportservice provides food concessions to fans at U.S. Cellular Field, home of the Chicago White Sox baseball team. Delaware North operates 20,000 square feet of food service areas that feed up to 40,000 hungry fans per game. The company needed to replace old light box menu boards with cost-effective digital displays to improve promotion of food items and drive visitor traffic to the Chicago Sports Depot retail store.
Maverik is a regional convenience store chain that operates more than 270 convenience stores with a brand identity and décor theme around adventure, sports, and the outdoors. Maverik needed a digital signage program to reinforce the brand, drive foot traffic from the pump stations into the store, and promote food purchases.
IBM® DB2® is a multi-workload database software that improves business agility and reduces cost by better managing your company's core asset - data.
Let's explore which edition of DB2 is the best fit for your needs.
Take this assessment, designed specifically for communication service providers, to find out how effective your organization is at harnessing the power of big data and analytics to drive excellence across your organization.
Eager to obtain a high-grade, cutting-edge Contact Center solution? Then you should look into the excellent offerings of ShoreTel and Avaya! In our new infographic, we take a close look at the features and characteristics of these two solutions, so you can decide which is right for you.
Explore important issues like:
• Integration Options
• Vendor Services
See how the contestants stack up in the ShoreTel vs Avaya Prizefight!
The VoIP revolution is rapidly picking up steam. Businesses need to deploy cutting-edge systems to compete in an increasingly communications and customer service focused market. Unfortunately, it is not always easy to be fully acquainted with the latest VoIP trends, and many managers are unsure about what new offerings or features are available to them. Thankfully, our new whitepaper can educate you on the coming 2016 VoIP trends.
Learn about important issues like:
• Voice over Wi-Fi
• OTT VoIP
• VOIP Security
Learning about these and other trends will properly prepare you for the New Year.
The introduction of innovative new form factors, software infrastructure and cloud services is reshaping enterprise video collaboration. The following vendors offer potential for greater reach, scale and interoperability while addressing the most critical video use cases.
By leveraging Ciena’s state-of-the-art WaveLogic 3 Extreme chipset, Waveserver offers high capacity in an extremely compact footprint, with a web-scale operations toolkit and open programmability—all the essential ingredients to help DCI compete in the web-scale era.