Enterprise Application software performs business functions such as accounting, production scheduling, customer information tracking, bank account maintenance, and the like. It is almost always hosted on servers, and is used by multiple employees of the same organization. Major subcategories include ERP, CRM, and SCM.
Today’s business world is evolving at a faster rate than ever before. Customers and partners expect IT organizations to rapidly deliver new products and services while maintaining legacy applications and infrastructures, grappling with vendor lock-in, and operating on constrained budgets. In the face of all these challenges, IT organizations struggle to keep up with the demands of the business. These pressures are forcing strained organizations to review their processes and infrastructure to find new ways to increase their ability to quickly deliver high-quality applications.
OpenShift Enterprise by Red Hat® is an application platform to help organizations develop, deploy, and manage existing and container-based applications seamlessly across physical, virtual, and public cloud infrastructures. Built on proven open source technologies, OpenShift Enterprise helps application development and IT operations teams modernize applications, deliver new services, and accelerate development processes.
CA Technologies, a software company servicing the majority of the Global Fortune 500, wanted to help its internal development teams get its world-class apps to market faster. By using OpenShift Enterprise by Red Hat, CA Technologies was able to provide a Platform-as-a-Service (PaaS) for its internal teams to more quickly build and deploy Software-as-a Service (SaaS) applications for its external customers. Development times dropped from months to weeks in most cases. In addition, the new system offers maximum scalability by automatically spinning up or spinning down servers based on user load.
Cisco is a leading provider of networking solutions that transform how people connect, communicate, and collaborate. A US $47 billion global company, Cisco develops intelligent networks and technology architectures for customers in industries ranging from government and military to healthcare and transportation. To help keep pace with rapidly changing customer demand, Cisco built its internal Lightweight Application Environment on OpenShift Enterprise by Red Hat. With this solution, Cisco IT delivers application middleware quickly and easily to internal developers through a self-service portal. Cisco has decreased time to market for new applications, streamlined the infrastructure using containers, increased operational efficiencies, and improved the developer experience.
There are a growing number of examples of how software and the cloud have the power to be disruptive technologies. Amazon and Alibaba in retail, Square and Apple Pay in finance, Uber and Lyft in transportation, and Netflix and Spotify in media are all examples of recent software-based services that have revolutionized how we do business. This potential for disruption across all vertical industries is driving a requirement for enterprises and their IT organizations to be more agile and responsive to changing business environments.
Built with proven open source technologies, OpenShift Enterprise by Red Hat helps application development and IT operations teams create and deploy apps with the speed and consistency that business demands.
It’s a digital world and you’re going to have to provide software services, whether to service the internal needs of your business or the demands of your customers. Doing so isn’t optional. The effective use of technology delivers business value.
The traditional technical and cultural challenges that large, hierarchical IT organizations face become more visible during times of IT transformation, such as the adoption of cloud technologies, DevOps practices, and agile methodologies. Persistent organizational culture is organic, and it can be extremely difficult for IT leaders to dictate it effectively from the top down. IT leaders can, however, use technology to encourage proper incentive structures in all levels of the organization. This paper explores the role of OpenShift by Red Hat in creating an atmosphere where creative and passionate developers can succeed frequently and quickly. Their success means decisionmakers can impact organizational culture and more rapidly achieve their goals. In this way, IT leaders can harness the efficiency and persistence of spontaneous organization, despite the inherent limitations of hierarchical systems.
The Middleware Services Group within Information Technology Services (ITS) at the University of North Carolina at Chapel Hill needed a comprehensive, dynamic solution for frequent server provisioning requests and, in particular, managed servers. Without such a solution, the likelihood that users would employ outside vendors significantly increased. Use of outside vendors would potentially increase security concerns, present additional costs, and further complicate system administration. Moving to a fully-interoperable Platform-as-a-Service (PaaS) offering, built on OpenShift Enterprise by Red Hat, has allowed the middleware services team to deliver a flexible development and hosting environment that has fostered innovation and increased peace of mind.
Amadeus is a leading provider of innovative technology solutions for the global travel industry. To meet changing customer demand, the €4 billion company needed a new computing platform that was highly available, flexible, and tolerant to infrastructure fluctuations. Amadeus chose OpenShift Enterprise by Red Hat as the foundation for its new application infrastructure. When the project is complete, Amadeus expects the cloud solution to decrease system latency for better customer service, increase platform availability, streamline operations through automation, and reduce time to market for new services.
FICO, a data analytics software company, wanted to diversify into new markets its core offering of providing on-premise software to major corporations. To do this, the company launched FICO Analytic Cloud, a cloud delivery channel that enables FICO to serve organizations of all sizes. FICO Analytic Cloud was first launched in 2013 and provides Platform-as-a-Service (PaaS) access to FICO Decision Management Platform, which allows customers to use FICO tools and technology to create, customize, and deploy applications and services. FICO Decision Management Platform is built on OpenShift Enterprise by Red Hat, which provides the PaaS tools and support FICO needed to rapidly scale the platform and Analytic Cloud.
When meeting the needs of a growing infrastructure, do you build or buy? This video illustrates how using the Oracle Database Appliance, which contains the server, software, networking and storage, is easy to deploy and maintain compared to a traditional build scenario, while also being an affordable high availability database solution.
"Seeing is believing. How we connect and collaborate is changing. It’s no longer about reviewing a PowerPoint deck or a document sent out in advance in the meeting invite over a voice bridge. It’s now about collaborating and working in real time with voice, video and content sharing—as a team. Together, Microsoft and Polycom make it simple. Watch now an interactive session covering the following hot topics: How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce conferencing/communications costs. How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces. Polycom RealPresence Trio and how it accommodates our 3 collaboration needs: Voice, Content and Video. How easy it is to set up and how easy it is for users to connect. How flexible your workspace transition plan can be. Don’t miss this session featuring Polycom and Skype for Business solutions experts, Peter Huboi and Jovito Salonga, for a d
"“Work” doesn’t have to be a place your employees go, it’s something they do, irrespective of time, location, and the devices used. Today, video-enabled devices allow people to work and communicate from virtually anywhere.
In “Best Practices in Creating Collaborative Workspaces” on-demand webinar, we’ll show you how you can enable users to communicate in open spaces while focusing on greater productivity and stronger team cohesion and collaboration.
Join Polycom leaders Amy Barzdukas and Chris Thorson as they share best practices on workplace collaboration and flexible work environments.
Network (firewall) and endpoint (antivirus) defenses react to malicious communications and code after attacks have launched. Learning all the steps of an attack is key to understanding how OpenDNS can bolster your existing defenses.
The high-tech industry is one of the most competitive verticals out there. As is true in almost all other industries, meeting and exceeding customer needs is the real source of competitive differentiation in high-tech industry, Approximately half of all high-tech firms already utilize online communities as part of their customer interaction channel-mix.
What a time to be in social customer service! With the push of a button—or the failure to push a button, for that matter —brand reputations can be tainted, customers can be turned away, and revenue can be lost. When this happens, it is simply called a “fail.” The responsibility of being in charge of customer service can sometimes be overwhelming. Without a strong strategy and tools, disaster can rear its ugly head. Some brands know this all too well. What are the most egregious examples of bad customer service in the recent past? Where, specifically, did these brands go wrong, and generally, what can customer service teams learn from these mistakes? The following are eight cautionary tales for any team hoping to avoid negative publicity, angry customers, and lost business.
Since 2001, Lithium has been devoted to one thing: helping
brands develop better relationships with their customers via
online, on-domain communities and social customer service
platforms. We have proven that better relationships -- where you
engage, inspire, educate and interact with your customers in online
communities and across social channels -- drive better revenue,
increase customer satisfaction/loyalty and create cost savings.
To maintain status in this fast-changing retail environment, stores will need to do more than provide the instant gratification of connecting consumers with products. Learn how global specialty brand Swarovski and leading national sports apparel brand Lids Sports Group, are delivering inspired experiences with Oracle Retail Xstore and reaping big returns.
This report examines how two major players in the grocery, pharmacy and wholesale markets are leveraging loss prevention technology to centralize enterprise-wide data collection, analysis, and reporting to protect profits, reduce shrink and provide actionable insight across the organization from merchandising and planning to supply chain.