Application Performance Management, or APM, refers to the discipline within systems management that focuses on monitoring and managing the performance and availability of software applications. APM can be defined as workflow and related IT tools deployed to detect, diagnose, remedy and report on application performance issues to ensure that application performance meets or exceeds end-users’ and businesses’ expectations.
Figuring out the right experiences to deliver customers is one of the most valuable questions online businesses need to answer and this guide will help you do just that. We’ll explore real challenges you are facing and arm you with the single most powerful strategy to overcome them: Experience Optimization.
This paper examines the evolution of enterprise applications, the data centers in which these applications reside and the increasing expectations of businesses and end-users on the Quality of Service (QoS) their applications deliver.
Read this whitepaper to navigate through the End User Experience Monitoring (EUEM) landscape. Learn how traditional APM and device monitoring products provide some aspects of End User Experience Monitoring, but can often leave enterprise IT Ops teams blind to what their workforce users are actually experiencing.
Dell, with its varied offerings, services and support, has a wide range of solutions available to both the Tier One manufacturing companies and the Backbone manufacturers. With the adoption of advanced HPC technology, manufacturing is undergoing a renaissance.
Are you considering Office 365 because it is what your users are used to? Do you think a move to Google Apps for Business is too big of a change for your users?
Watch this webinar featuring Derik VanVleet, Director of Cloud Strategy of Cloud Sherpas to see why moving to Office 365 is actually more disruptive to your users.
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help customer insights (CI) professionals select the right partner for their RTIM needs.
If you are a healthcare professional, then you and your organization are caught between the horns of compliance and improving the patient experience. With the Health Information Technology for Economic and Clinical Health Act (HITECH) now in full effect, the days of lax enforcement are over. First-time penalties or violations can reach up to $250,000. The transition to EMR/EHR use, along with all of the systems and equipment upgrading that entails, will be done and done well – or else. Penalties can also extend to your organization’s business associates.