Business Intelligence is a broad category of applications and technologies for gathering, providing access to, and analyzing data for the purpose of helping enterprise users make better business decisions. The term implies having a comprehensive knowledge of all of the factors that affect your business. It is imperative that you have an in depth knowledge about factors such as your customers, competitors, business partners, economic environment, and internal operations to make effective and good quality business decisions. Business intelligence enables you to make these kinds of decisions.
Get your complimentary copy of Gartner’s report for in-depth analysis of where BI is headed in 2016, who the major vendors are, and why Qlik is positioned in the Leaders quadrant for the sixth consecutive year.
"“Work” doesn’t have to be a place your employees go, it’s something they do, irrespective of time, location, and the devices used. Today, video-enabled devices allow people to work and communicate from virtually anywhere.
In “Best Practices in Creating Collaborative Workspaces” on-demand webinar, we’ll show you how you can enable users to communicate in open spaces while focusing on greater productivity and stronger team cohesion and collaboration.
Join Polycom leaders Amy Barzdukas and Chris Thorson as they share best practices on workplace collaboration and flexible work environments.
The high-tech industry is one of the most competitive verticals out there. As is true in almost all other industries, meeting and exceeding customer needs is the real source of competitive differentiation in high-tech industry, Approximately half of all high-tech firms already utilize online communities as part of their customer interaction channel-mix.
What a time to be in social customer service! With the push of a button—or the failure to push a button, for that matter —brand reputations can be tainted, customers can be turned away, and revenue can be lost. When this happens, it is simply called a “fail.” The responsibility of being in charge of customer service can sometimes be overwhelming. Without a strong strategy and tools, disaster can rear its ugly head. Some brands know this all too well. What are the most egregious examples of bad customer service in the recent past? Where, specifically, did these brands go wrong, and generally, what can customer service teams learn from these mistakes? The following are eight cautionary tales for any team hoping to avoid negative publicity, angry customers, and lost business.
This report examines how two major players in the grocery, pharmacy and wholesale markets are leveraging loss prevention technology to centralize enterprise-wide data collection, analysis, and reporting to protect profits, reduce shrink and provide actionable insight across the organization from merchandising and planning to supply chain.
In this report Forrester Consulting evaluates the shift in the marketplace from on-premises commerce infrastructures to modern SaaS solutions. The report explores the range of maturity among enterprises that are making this shift to test the hypothesis that companies that leverage cloud commerce intelligently using best practices experience increased business success.
"Now you can reduce your overall communications costs, streamline business processes, and make employees more productive, How? With Polycom voice solutions and Skype for Business.
The brief by ZK Research, Lowering the Cost of Communications—and Six More Real Benefits of Skype for Business Voice details how you can improve staff productivity, leverage existing UC solutions, consolidate infrastructure, get to market quicker, support BYOD, and pave the way for video. All while dramatically lowering your total cost of communications."
Whether you are planning to retire legacy phone systems or have already adopted Skype for Business, organizations are looking past IM and presence and exploring other productivity and efficiency gains. And the most logical first step is Voice.
Discover how to take full advantage of Skype for Business in this white paper from ZK Research: The Top 10 Ways to Maximize Your Skype for Business Investment. 2 ways are to make Skype for Business part of your BYOD strategy and consolidate infrastructure.
Find out the remaining 8 ways to maximize your investment - and how to make it work for you.
There are an estimated 50 million huddle rooms, or small meeting spaces, around the world today. But in 2015, only 10% of video systems purchased were for huddle rooms. See how you can support the new ways people work by creating a productive huddle room meeting experience.
"Over the years, the features, functions, and capabilities offered by group video conferencing systems have expanded and evolved. And the requirements and expectations of collaboration users have changed along with them.
This 2016 Buyers Guide helps end users understand the features and functions needed to collaboration-enable five of the most common spaces found in enterprises of all sizes;
- small (huddle) rooms
- teaming spaces
- standard meeting rooms
- executive boardrooms
- reconfigurable (and perhaps divisible) spaces
Download the ""2016 Buyers Guide: Making Smart Group Video Collaboration Decisions"" by Wainhouse Research that will help you make informed decisions regarding your video collaboration strategy."
In the past, business meetings were treated like formal events. They were scheduled days or weeks in advance, often on a recurring basis (e.g. every second Tuesday), and had a defined start time and end time. Typically, these meetings had a named meeting host who managed the session and guided the team through a pre-published agenda.
Video communication offers significant benefits for improving group collaboration and breaking distance barriers. Rapid growth of Unified Communications platforms such as Skype for Business/Lync has made video collaboration even more accessible to individuals and companies of all sizes. One of the key demands of video conferencing solutions is to interoperate between different platforms
Microsoft Lync and Skype for Business each provides presence information within email and business applications and promotes voice and video collaboration within virtual teams, and with customers and partners. Polycom extends the benefits of Lync’s voice solutions with Polycom voice endpoints and enables collaboration experiences in multiple environments within the Microsoft Lync or Skype for Business interfaces.
"Over the next few years, advanced collaboration products and services will make their way into the millions of smaller meeting rooms (a.k.a. huddle rooms) in order to create flexible, productive work environments.
Wainhouse Research believes that huddle rooms should be an integral part of every organization’s meeting room and collaboration strategy.
Download this study by Wainhouse Research to get insights into how to maximize usage of small meeting spaces."
By utilizing these best practices from TapInfluence, you’ll increase your brand’s credibility while building goodwill and trust with potential customers. Incorporating the expert voices of industry influencers engages your audience, highlights brand integrity, and helps further your marketing goals.
Consumers are hungry for social content that speaks to their unique needs, but they seldom turn to brands to get it. In order to satisfy this need, you have to reach consumers where they already are with content that adds value beyond what any of your products can offer. This eBook will guide you through the process of creating optimized content for social campaigns, including recipes, styled photo collections, instructional videos, product reviews, and more.
The paradigm for budgeting has changed. Watch this demo of budgeting with Prophix to learn how to improve organizational agility, gain efficiencies within your department and realize the business value that comes with a budget that is accurate, auditable and collaborative.
The Pivot3 N5 storage architecture was designed from the ground up to maximize the business value of data for customers. Our storage team recognized that with flash becoming pervasive in the datacenter, a new storage architecture was needed to help users manage workload performance. With other architectures, painstaking planning is required to prioritize data into specific categories for performance, availability, reliability, backup, etc., and then even more effort is spent designing and implementing storage systems that can meet those goals.
We designed a storage architecture that makes it simple for customers to prioritize their data, and let the storage system take care of managing the data to meet those prioritizations.