Business Metrics are used in business model, CMMI, ISM3 and knowledge management. These measurements or metrics can be used to track trends, productivity, resources and much more. Typically, the metrics tracked are key performance indicators. Metrics are important in IT Service Management including ITIL; the intention is to measure the effectiveness of the various processes at delivering services to customers.
Since 2001, Lithium has been devoted to one thing: helping
brands develop better relationships with their customers via
online, on-domain communities and social customer service
platforms. We have proven that better relationships -- where you
engage, inspire, educate and interact with your customers in online
communities and across social channels -- drive better revenue,
increase customer satisfaction/loyalty and create cost savings.
This report examines how two major players in the grocery, pharmacy and wholesale markets are leveraging loss prevention technology to centralize enterprise-wide data collection, analysis, and reporting to protect profits, reduce shrink and provide actionable insight across the organization from merchandising and planning to supply chain.
Ignoring Amazon may be costing fashion retailers dearly. Fast fashion retailers are no longer fast enough, while traditional retailers and department stores struggle to be agile enough to respond to customer demands. This eBook examines the benefits of implementing a modern planning solution to meet the needs of today's dynamic fashion planning landscape.
To make the most of the cloud, developers need to have the
right foundations in place. If you’re working with enough freedom
- and without having to worry about things like cost and data
security – then you can concentrate on creating services
and innovations that move your organisation forward.
This white paper examines how Citrix XenApp and Citrix XenDesktop dramatically reduce the effort required to protect mission-critical information, while giving users fast, simple remote access that enhances business productivity.
Teams that regularly produce large reports with many contributors and review cycles have no choice but to use spreadsheets, slide decks, and word processing documents. But these tools require significant manual effort to produce a final report. Here are 10 strategies that will improve the entire process.
Hewlett Packard Enterprise is helping protect organizations by building security and resiliency into the fabric of their enterprise, proactively detecting and responding to threats, and safeguarding continuity and compliance to effectively mitigate risk.
IT and Line of Business (LOB) management need precise, comprehensive metrics describing real end user experience, before and after going “virtual”, in order to support strategic desktop virtualization and consolidation decisions.
An energy manufacturing company with Refining and Marketing, Midstream and Chemicals expertise. The company has a strong focus on operational excellence – personal and process safety, environmental stewardship, reliability and cost efficiency. As one of the largest finished lubricants suppliers in the United States, Phillips 66 offers four premier lubricant brands, including: 76, Conoco, Phillips 66, and Kendall in the U.S. and 69 other countries.
WAN optimization increasingly resembles a mature market with increasing feature standardization. Vendor innovation is focused on supporting new application types and deployment options, with WAN optimization migrating toward more diverse platforms or to a WAN cloud.
Offices aren’t productivity factories anymore—they’re collaboration centers where individuals and groups can develop their best ideas. That means building out an office takes a whole new approach, and it isn’t just about using aesthetics and shiny toys to attract top talent (although that is part of it). Successful offices are functional tools that bring technology and people together so they can do their best work. Cisco® Collaboration tools bring people together to speed the decision-making process and help you execute on your most innovative ideas while cutting operational waste. Bring Cisco Collaboration to your workplace and create a workplace that works.
Machine learning can help us plan our lives so we can increase our likelihood of success. We are already seeing machine learning powered by Apache Spark changing the face of innovation at IBM. Learn more.
Watch this webinar to hear the VP of Enterprise Data Management for Sutter Health, Vijay Venkatesan describe the challenges and successes that Sutter Health faced in driving their enterprise wide data strategy.
This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results
IBM PureApplication System converges compute, storage, networking components, and software into a preconfigured and pretested system. This Forrester paper helps to better understand the benefits, costs, and risks associated with the IBM PureApplication System.