Business Process Automation, or BPA is the process a business uses to contain costs. It consists of integrating applications, cutting labor wherever possible, and using software applications throughout the organization.
This white paper highlights how a real world FIS client’s utilization of IBM FlashSystem together with the FIS Profile® banking solution1 yielded dramatic performance improvements, truly accelerating the pace of global banking. This client has been an FIS outsourcing client for 14+ years and counting.
TeamQuest Director of Market Development Dave Wagner and Chris Lynn, Safeway's Capacity Manager and Performance Analyst, cover the application of automatic, exception-oriented analytics to a wide variety of IT and business metrics in order to simultaneously optimize service performance and IT cost. Multiple conceptual approaches are shared, including pros and cons. Most of the presentation includes real examples by which Safeway has integrated performance, capacity, business, and power data into an automated optimization process spanning 1000s of servers and virtual servers and their applications.
Businesses are rapidly adopting virtualization, cloud infrastructure, and SaaS applications broadly across the enterprise to minimize costs and enable seamless collaboration and communication. This is significantly straining the traditional network paradigm. IT organizations globally are faced with the challenge to transform network architectures to deliver the right performance and reliability cost-effectively while retaining control.
Business performance depends on how well a company manages its internal processes. Companies with effective business process management in place are able to analyze key performance indicators to monitor efficiency of day-to-day activities and employees against operational targets.
Learn the 4 essential features to bring your accounting system out of the Stone Age.
Modern businesses are, by their nature, complex. But if you're using an accounting system that forces you to struggle with manual processes—limiting your flexibility and draining your productivity—you might as well be stuck in the Stone Age.
But there's great news! It's 2014, and there's never been a better time to make the move to a modern accounting system.
What features should you look for? Download our new checklist, "Essential Features of a Modern Accounting System," to learn how the right accounting system can help you:
• Automate financial processes and optimize workflows to fit your organization's business processes.
• Access real-time data to drive business insight and improve decision making.
• Lower IT costs and reduce technology risks with a best-in-class cloud architecture.
Is your accounting software holding you back?
Maybe it's time to trade in your aging infrastructure and embrace a new generation of cloud-based financial systems that streamline your processes, improve productivity, and generate greater insights and visibility.
As you embark on a challenging evaluation cycle, download our free and concise eBook: "Best Practices for Choosing the Right Accounting Software: Achieving Best-in-Class Financial Management."
Application release and deployment practices are the backbone of the DevOps movement. Learn how automating application release and deployment can speed time to market, drive down costs and reduce risk. Improve software deployment in your organization through innovative automation methods!
Cet article examine deux approches du Zero Touch Deployment : une solution basée sur les scripts et une plate-forme d’automatisation de la mise en production. Il indique comment chacune de ces approches peut résoudre les principaux défis technologiques et organisationnels face auxquels se trouvent les organisations agiles lorsqu’elles décident d’implémenter un système de déploiement automatique.
Virdee Medical, a busy private pediatric practice, traded paper charts for a hosted Allscripts solution in 2010. Now, with the improved efficiencies of Allscripts Professional in a hosted environment, Virdee Medical can focus more intently than ever on providing the highest quality patient care.
Know when, why and how your current EHR platform may fall short of delivering a transformative community of care—and develop a new value-based care model that elevates population health and grows revenue across your organization.
Meaningful Use Stage 2 increases many of the thresholds that were in Stage 1, but the main focus of Stage 2 is on exchanging structured information among providers and patients. With less than 7% of EHR vendors certified, are your systems and providers ready?
Today, business process automation isn’t just about efficiency, it’s about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customer’s interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.
Collaboration — working together for a common goal — is an integral part of the insurance business. But today, the need to rapidly assemble teams and capitalize on human expertise to provide faster, better decisions makes collaborating all the more important. Author Mark Breading of Strategy Meets Action explains how applying collaboration technologies to specific insurance business problems is enabling insurers to realize the true promise of collaborating for a competitive advantage.
Customer Experience (CX) and Net Promoter Score (NPS) are two of the benchmark measurements companies now use to gauge customer satisfaction. And to understand how budgetary decisions impact CX and NPS outcomes, companies are turning to advanced contact center technology for strategic planning and big data. But business requirements to manage these outcomes successfully must incorporate back-office operations as well as the contact center. Read why.
Application downtime is just one of many costs associated with a fragmented application performance management (APM) strategy. Learn the 5 steps to simplify Application Performance Management through this infographic.
This newly-released e-Guide provides IT professionals who are “in the trenches” with a concise assessment of the challenges they face with legacy file transfer systems—and looks at innovative solutions and best practices that can solve these problems.
Fan loyalty is everything in the sports business. So when Major League Soccer (MLS), the top flight pro soccer league in the US and Canada, wanted to deepen customer engagement, it turned to SAS® Marketing Automation to get a better understanding of its fans.
This whitepaper covers the best practices, methods and standards for time off accruals that are affecting PTO policies and will explain how a customizable, automated time and attendance platform can provide workforce analytics and labor management solutions.
This webinar covers the best practices, methods and standards for time off accruals that are enhancing PTO policies nationwide, while showing you how a customizable automated time and attendance platform can provide workforce analytics and labor management solutions — all from your web-browser.
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?