System Management Software

Setting the price of goods for sale can be considered either an art or a science. And accurately tracking the cost of the thousands of component parts that go into a piece of complex machinery can be some combination of both.

The Definitive Guide to Marketing Metrics and Marketing Analytics shows marketing professionals how to talk the talk of C-level executives in terms of forecasting and reporting, and walk the walk to the revenue table by leveraging metrics that matter.

With SAP® BusinessObjectsT Web Intelligence® software, companies can perform sophisticated ad hoc reporting and analysis. Powerful functionality and an intuitive user interface enable your people to turn data into insights, improve decision making and productivity, and share knowledge across the enterprise.

Staples Canada operates locations in ever Canadian province. The company was in search for a scheduling solution that met stringent requirements, while reducing costs. Meeting Room Manager met and exceeded Staples' requirements. Read to find out how Meeting Room Manager can help save you time and money.

Learn more about Watson (as seen on Jeopardy!), the latest IBM Research Grand Challenge, designed to further the science of natural language processing through advances in question and answer technology. This paper explains Watson's workload optimized system design and why this represents a new computing paradigm.

SilkPerformer is a cost-effective, enterprise-class performance testing solution for optimizing the performance of business apps. SilkPerformer enables performance tests that accurately simulate peak demand loads and isolate performance bottlenecks.

While a business case is all about the numbers, knowing how and when to push the proposal through the approval process requires an understanding of the psychology behind how proposals are selected and funded. Learn the tools and strategies to develop a business case and gain approval.

Join in this conversation with John McKenny, BMC's VP of Worldwide Marketing for MSM, as we uncover the advantages of dynamic workload management.

Changing or consolidating job schedulers may seem daunting. However, the benefits of switching to enterprise workload automation outweigh the risks.

This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements

Read this whitepaper to find out just how valuable a consolidation effort can be.

With a single, integrated point of control, IT can lower costs, improve compliance, and be more agile. Read on to find out how...

This white paper examines Enterprise Content Management challenges, solutions and benefits from an Energy industry perspective.

This white paper discusses why no one likes asset management, what tools are and are not helpful and why you need to tie assets back to contracts.

Download this document for an overview of some of these capabilities and the benefits customers can expect from moving to ASE 15.7.

This white paper highlights an architectural design for a 50,000-seat VMware View architecture created by NetApp, VMware, Cisco, Fujitsu, and Wyse. Explore how the project demonstrates the most reliable methods for deploying a scalable and easily expandable environment, anywhere from 5,000 to 50,000 seats.

This white paper provides tips about smart phones and PDAs and how they can be applied to assist the enterprise mobile computer selection process.

ERP software is often criticized for being complex and difficult to use. Learn how to evaluate ERP software for usability.

The survey findings paint an interesting picture - and an interesting disconnect. The very features that businesses are demanding before they will move to a SaaS solution (such as proven cost-effectiveness advantages over on-premise solutions) are benefits that many businesses are already enjoying from their SaaS solutions.

Responding to changes in customer business requirements can lead many companies down the path of delivering Software-as-a-Service solutions. While these SaaS solutions can speed up time to market and offer a more comprehensive solution, there are serious challenges to this process, and considerations that should be made before changing your business model. Learn the top strategies for migrating to a SaaS model.

All SaaS help-desks are not created equally. From basic ticket logging to full-featured, enterprise-grade service management solutions, there truly is something for everyone. Learn more about the key factors in deciding between a comprehensive or a slimmer selection for your organization.

You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades.  Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world.  Gain insights into the benefits of running your help desk in the cloud. Download this BMC Software white paper from Web Buyer's Guide to learn about a faster, more cost-effective, ITIL-based help desk solution than ever before possible

Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.

The internal staff at Ptak, Noel & Associates determined that their ability to deliver services was highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study explain how Service Desk Management help them to achieve that goal.

Evolving to the next level of IT effectiveness requires a new level of integration and analysis of cross-silo management information. This involves linking application status and root-cause information with infrastructure status and relating that to impact on IT service quality. Read this brief to learn how this approach to IT management can benefit your organization.