Voice Over IP

What if you could transform your communications system to rival the rich functionality and flexibility of bigger competitors with dedicated IT staff? This new white paper compares the costs and functionality of using a hosted unified communications (UC) system "in the cloud" versus investing in an on-site "premises-based" system. The findings might surprise you. Download this new white paper now to: •Understand the tradeoffs between owning vs. hosted UC systems •Review a dollars-to-dollars comparison in a full total cost of ownership (TCO) study •Learn the pitfalls to avoid when evaluating different UC systems

Local and national businesses seeking to gain a competitive advantage rapidly adopted VoIP as a cost savings and efficiency tool over the last ten years. Learn how selecting the right partner will help you to dd value and increase margins.

Got VoIP? We Help You Pick the Right IP Phone to Get the Most Out of It

This paper dives into topics like asking to address future needs of your company, asking for any quick start packages, ensuring that your new phone bill costs will actually cost less than what you pay today and lots more insights to ensure a problem free phone system buying experience and installation.

This white paper highlights specific situations that a business should evaluate before purchasing a new phone system, how the new system can save money, increase efficiency and decrease downtime.

This whitepaper gets advise from phone system managers who were forefront in remedying phone system disasters.

Our latest Summer 2012 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to view Excel spreadsheet.

To successfully choose and implement an IP system, the best place to start is with a roadmap - current offerings, justification factors, upcoming solutions, and suggested planning guidelines. Without one, your new system might never move forward. Read more.

Read why the CaaS offering from Interactive Intelligence delivers a positive ROI from the start.

You should have an answer every question you have and provide business terms that you feel comfortable with. Here are 8 questions to ask phone system vendors before you agree to purchase.

This PBX Buyers guide explores the benefits of a PBX based phone system over the other phone systems in the market. Understand key advantages, considerations and deployment steps as you decide on a phone system for your business. See a list of features PBX offers and compare them to your other options.

Understand the different VoIP phone system technologies, the differences between the VoIP phone system brands, and the detailed steps buyer must take to insure a successful business VoIP implementation.

Hosted VoIP vs. VoIP PBX: Which is Better for Your Business? This discerning white paper compares the merits of a Hosted VoIP phone system solution to a VoIP PBX phone solution.

Organizations need to be more proactive in their approaches to designing and deploying unified communications solutions. This best practices guide will provide tips to eliminate surprises, and give you a few key steps to ensure top performance.

Download this whitepaper to learn more about the pros and cons of a hosted PBX phone system.

In this whitepaper, you'll find a detailed outline of how a hosted VoIP system works and the advantages of choosing one.

The purpose of this white paper is to help all businesses, whether large or small, to make the right decision in choosing a business VoIP phone solution.

In this whitepaper, you'll read about the six things you need to know before choosing a business phone system.

Download this whitepaper to learn more about the benefits of VoIP phone service for small businesses.

This white paper touches upon some of the key factors that will affect VoIP pricing in 2013.

Thanks to the emergence of cloud computing, IT environments must now be a broker of IT services across the enterprise. But how do you achieve the right IT balance for delivering cloud services? Read this white paper to find out.

This Executive Brief discusses IDC's perspective on how enterprise workload management requirements are changing and highlights the ways that workload automation solutions can address these emerging requirements

With a single, integrated point of control, IT can lower costs, improve compliance, and be more agile. Read on to find out how...

See how others are using communications enabled business processes (CEBP) to drive their business into the fast lane.

Reach For the Cloud to Transform How You Deliver Voice Services and Elevate the Value of Voice.