The ‘lights on’ challenge, where organizations purely focus on the day-to-day running of the organization, continues to leave little scope for innovation. Ever-increasing IT backlogs, together with support and resourcing issues, compete for attention with compliance projects and new innovation. A breakthrough is needed.
Greater IT efficiency cannot be achieved by a small fix here or there – a new way of thinking is required to help deliver value and address your operational challenges. Here are ten actions your organization can take on this journey of major change.