Project Management is the discipline of organizing and managing resources in such a way that these resources deliver all the work required to complete a project within defined scope, time, and cost constraints. A project is a temporary and one-time endeavor undertaken to create a unique product or service. This property of being a temporary and a one-time undertaking contrasts with processes, or operations, which are permanent or semi-permanent ongoing functional work to create the same product or service over-and-over again.
This paper examines the evolution of enterprise applications, the data centers in which these applications reside and the increasing expectations of businesses and end-users on the Quality of Service (QoS) their applications deliver.
This guide provides: Key insight into how to create a service catalog, clear guidance on defining a service catalog, and an easy to use service catalog template to help you start realizing business and customer benefits.
This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results
While seemingly counter intuitive, organizations can actually create IT efficiencies without having to cut service levels by adopting a systems management strategy that embraces the concept of “Discover, Manage, Automate and Validate.”
Information governance and master data management initiatives are complex and require participation from a broad range of enterprise constituents. We focus on five small and innovative vendors that may help information managers reach their information governance and MDM goals.
IT organizations are focusing on supporting growth, boosting revenue, advancing innovation, and delivering new customer experiences. Their mission is no longer about managing and troubleshooting technology. It’s about transforming business processes and driving new business outcomes.
In this IDC white paper, learn why you should have quality Agile project management processes and how to use managed and coherent development approaches to address complex sourcing in the globalization age.
EMC Enterprise Hybrid Cloud Solution Brings Private and Public Cloud Together - This Analyst Report addresses the challenge of managing and administering both on-premises private cloud and off-premises public cloud models together. The EMC Enterprise Hybrid Cloud solution simplifies deployment of a hybrid cloud operating model, enabling IT to become a broker of trusted cloud services sourced from on-prem private clouds and off-prem public clouds, enabling IT to support the ever-expanding set of workloads their business requires.
Today’s customers are well-informed and empowered by information. They use other people and online experts as information sources. They interact with companies by multiple methods and expect a relevant dialogue with each brand. This paper introduces the IBM Predictive Customer Intelligence solution, which is designed to help your company create personalized, relevant experiences for individual customers with a focus on driving new revenue. Along with explaining the architecture of the solution, this paper covers how the solution works.
TechWell, IBM, uTest, and Keynote partnered on a powerful new survey that explores where today’s testers are spending their time, what obstacles they most often encounter, and where they think their attention should be focused.
In this eBook, we share how IBM software and solutions can help an organization manage quality and begin testing SAP solutions and the integrations they depend on earlier, continuously, while testing smarter.