The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
Remove the unnecessary burdens of server management and provisioning with HP Integrated Lights-Out (iLO), designed to support the full lifecycle of servers from initial deployment to ongoing management and service alerting.
IT service managers are now required to rethink the way they deliver and support services. This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Refresh and reset are powerful additions to the arsenal of recovery tools found in Windows 8. Resetting reverts a machine back to a base image of the initial installation; refreshing a machine is a little less drastic in that it keeps some applications, and more importantly, keeps all user data safe while still fully cleansing a PC of many troublesome issues.
Microsoft SQL Server 2014 has some great new features that will allow you to develop higher performing, more scalable next-generation applications using the hybrid cloud. Microsoft is building on the established foundation of SQL Server 2008 and 2012. Using similar architecture and management tools, customers will be able to smoothly upgrade their systems and skills based on the need for the new features and according to their own schedule.
View this series of short webcasts to learn how IBM Platform Computing products can help you ‘maximize the agility of your distributed computing environment’ by improving operational efficiency, simplify user experience, optimize application using and license sharing, address spikes in infrastructure demand and reduce data management costs.