The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
View this series of short webcasts to learn how IBM Platform Computing products can help you ‘maximize the agility of your distributed computing environment’ by improving operational efficiency, simplify user experience, optimize application using and license sharing, address spikes in infrastructure demand and reduce data management costs.
Symantec ApplicationHA helps you create a resilient VMware environment to deliver effective business services to your end users with virtual machine restart as well as application level monitoring and restart. ApplicationHA is fully compatible with your existing tools such as VMware High Availability, vMotion, FT, DRS and SRM.
For enterprises, relying on perimeter defenses as well as traditional endpoint protection is no longer suitable to combat today’s threats. There is a good reason for that, since solutions including signature-based antivirus have not kept pace in combating advanced threats or zero-day attacks leaving devices defenseless.
Regardless of how they initially enter the organization, most attackers today still aim to compromise internal servers to steal user credentials, steal sensitive data, and turn compromised servers into hosting platforms used to help attackers steal even more assets.
This SANS whitepaper discusses the methodology of internal and external attacks on data center servers and the applications running on them. It also discusses why, even with our layers of security in place today, servers are still vulnerable, and how organizations can leverage application controls to permit what is known and trusted while denying everything else.
IT service managers are now required to rethink the way they deliver and support services. This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Read “Linedata Launches SaaS-Based Offering and Expands Global Reach with Markets Infrastructure” now, and learn how Linedata partnered with CenturyLink to expand its product offerings and achieve a global presence.
Refresh and reset are powerful additions to the arsenal of recovery tools found in Windows 8. Resetting reverts a machine back to a base image of the initial installation; refreshing a machine is a little less drastic in that it keeps some applications, and more importantly, keeps all user data safe while still fully cleansing a PC of many troublesome issues.
Microsoft SQL Server 2014 has some great new features that will allow you to develop higher performing, more scalable next-generation applications using the hybrid cloud. Microsoft is building on the established foundation of SQL Server 2008 and 2012. Using similar architecture and management tools, customers will be able to smoothly upgrade their systems and skills based on the need for the new features and according to their own schedule.
Remove the unnecessary burdens of server management and provisioning with HP Integrated Lights-Out (iLO), designed to support the full lifecycle of servers from initial deployment to ongoing management and service alerting.