The term Service Management is most widely used as the component of Operations Support Systems responsible for service delivery, such as order management, inventory management, provisioning and activation, network topology management and maintenance, and stability/performance diagnostics of communication service providers and their networks. A service management system automates manual operations of the network, delivery services, and support, making these areas more efficient and error-free.
Optimize your business processes in the cloud with a next generation BPM strategy — an intelligent Business Platform (iBP) that implements an on demand, “service as you need it” model.
Take advantage of Infrastructure as a Service (IaaS) for pure technology - processing, storage, networks with payment based on usage.
Develop and manage business processes using the BPM Platform as a Service (BPMaaS), providing the BPMS tools supported by cloud services.
Work with live business processes used by customers, suppliers, employees and trading partners, using Business Processes as a Service.
Seconds of Delay Have Multi-Million Dollar Consequences, Demand-Driven Control Changes the Game
Principled Technologies deployed VMTurbo’s Demand-Driven Control platform in their virtualized data center. VMTurbo assures application performance while maximizing infrastructure utilization. Principled Technologies implemented VMTurbo’s recommendations in its virtual environment with an OLTP application, and saw significant improvements in performance.
Learn how Principled Technologies achieved a 37% decrease in latency and 23% increase in orders per minute (OPM).
Learn how to understand, manage and debug problems due to size, complexity and scale in operation of virtualized networks for modern data centers, including developer- and user-controlled software in clouds.
You may be considering the move to a SaaS model for several reasons: it's cheaper, easier, more flexible. But then reality sets in. You can't afford to move to SaaS right away. Many of your apps are too mission-critical to trust SaaS at this point, and security restrictions and company guidelines will not allow you to use SaaS for many apps. However, for some apps, it's not an issue, and that number continues to grow. So how do you reconcile? Enter stage left-- Hybrid APM. With the ability to pick and choose between SaaS or on-premises monitoring for your different applications and components, wherever they reside, your troubles are alleviated and the shift towards SaaS can be seamless.
Data Center Infrastructure Management (DCIM) has evolved to guide the management of data center assets, their environment, and overall operations. In this paper, we discuss how Raritan’s DCIM software can be integrated with existing ITSM software to increase efficiency and reliability.
SaaS is becoming increasingly popular, and as the industry develops, more and more companies are dropping older business models in favor of this rapidly evolving methodology. Download now to learn why.
Enterprise data center clients operate in some of the most complex and regulated environments in the world. These clients need assurance that their partners are up to the challenge of meeting their needs and operating effectively within a dynamic ecosystem. For the client-focused data center solutions provider, this presents a perfect opportunity to differentiate its services from those of other solution providers who simply provide five 9’s. See how they manage the regulatory landscape.
The data center has gone through many major evolutionary changes over the past several decades, and each change has been defined by major shifts in architectures. The industry moved from the mainframe era to client/server computing and then to Internet computing. In 2011, another major shift began: the shift to a virtual data center. This has been the primary driver in enabling customers to transition to the cloud and ultimately IT as a service. The shift to a virtual data center will be the single biggest transition in the history of computing. It will reshape all the major data center tiers: applications, storage, servers and the network.
Today, the growth in the volume, variety, and availability of health data allows greater focus on individual wellness, as well as a way to provide care in a smarter way. In this webcast you will learn how the IBM Integration solution for healthcare can provide rapid connectivity, simplify IT infrastructure and drive enhanced patient care.
Learn how Mirth’s HIE solution can support your growth, ease data sharing, and help you reach your goals.
In this case study, you'll learn why the Chesapeake Regional Information System for our Patients (CRISP) moved to Mirth® solutions.
Take the pain and time-consuming task of PCB footprint and schematic symbol generation off your plate. This white paper reports on how Optimum Design Associates' pre-qualified PCB library symbols and footprints not only meet but, in many cases, exceed user requirements.
According to the report ‘Trail Blazers’ “hold the power to dethrone the current market leaders…[and] often shape the future of technology with their innovations and new product designs.” VIPRE was evaluated alongside nearly a dozen endpoint security products and was called a “highly capable solution for small and midsize enterprises with advanced needs that are looking for a solution that is easy to manage and deploy.”
South Staffordshire College: A U.K. college with 4 campuses, 4,000 students and 500 employees became frustrated with its Kaspersky antivirus and discovered that VIPRE proves robust malware defense doesn’t have to disrupt operations, slow down machines or be difficult to manage.
AtNetPlus - As an IT services company on the front lines of network defense, AtNetPlus takes choosing antivirus software very seriously. After rigorous testing of multiple antivirus products, their IT specialist chose VIPRE for its small footprint and reliable malware detections.