Knowledge Management is an umbrella term for making more efficient use of the human knowledge that exists within an organization. The major focus of knowledge management is to identify and gather content from documents, reports and other sources and to be able to search that content for meaningful relationships.
Organizations developing products and systems in industries such as automotive, aerospace and defense, medical devices and consumer electronics are undergoing a transformation driven by the rapid growth in functionality delivered by software and electronics. This paper outlines an approach for using this shift to gain a competitive advantage.
App and desktop virtualization is much more than a technology solution. It is transforming the way organizations of all sizes are enabling their workforces while simplifying the desktop management process for IT administrators.
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Read how Specsavers reduces the time from test creation to test execution by 50% and cuts the time required for producing quality reports from 3 hours to 10 minutes a day through automated application lifecycle management.
Learn how business service management helped Vodafone Ireland transform from a reactive to a proactive IT Operations function. Read how BSM solutions enabled the Vodafone IT Operations group to align priorities to match the business and drive business value, delivering 300% ROI in one year.
In order to help businesses assess their collaboration strategies, Cisco recently commissioned a worldwide study to explore the business value of in-person communication in distributed organizations with respect to their interactions with partners and customers.
Read iCIMS’ proprietary research on today’s job seeker behavior to understand where job seekers are looking for new opportunities and who is doing the looking. Learn how iCIMS’ applicant tracking system can help your company attract and hire the best talent.
A love-infused tale of how email strategy may just save your relationships' or end them.
This entertaining and informative paper explains how analyzing a small set of key metrics will provide answers to the big questions around declining engagement rates.
It’s well known that transactional email is used to send out shipping notices or password resets, but did you know that due to its high click-through rates, it can be a great way to communicate with your customers? With this guide, find out what you might be missing in your transactional emails.
In a world where we hear about website and email hacks almost daily, implementing security provisions is no longer an option. Not only can phishers hurt your company and customers, but your brand can take a beating too. Find out what you should be implementing to keep your brand safe.
The average employee sends and receives about 110 emails each day or 29,000 emails per year. One in every 20 of those emails contains “risky” data – from sensitive attachments to social security numbers to protected health information to valuable corporate secrets that set your organization apart. All of this risky data can become toxic to your company if it’s hacked or suffers a breach – causing reputational damage, customer loss, heavy fines and decreased competitive edge. SilverSky’s Email DLP is powered by IBM technology.
Download SilverSky’s Email DLP white paper to review the 5 strategies your organization should be doing to protect your email.
The Radicati Group, a technology market research firm, highlights its choices for Hosted Microsoft Exchange providers based on market share and functionality. They detail the criteria for a Top Performer in this market and include SilverSky in that category.
In this white paper, authored by technology market research firm The Radicati Group, the paper covers the ten reasons you should outsource your archiving solution, the seven unique benefits of archiving in the cloud and the how the SilverSky solution, powered by IBM compares.
This white paper includes a comprehensive list of things to consider in evaluating cloud-based email solutions, from the hidden costs of hosting your own, to additional services you might need, as well as what questions to ask your provider.
The Radicati Group, a technology market research firm, highlights its choices for Cloud Business Email providers based on market share and functionality. They detail the criteria for a Top Performer in this market and include SilverSky in that category.
Learn about the 5 most commonly made mistakes when purchasing business phone systems and see how your organization can avoid these costly pitfalls to receive the system that will benefit them the most.
Learn about the best ways to future-proof your business communications strategy to prepare your organization to be able to communicate with your clients and employees regardless of what device they prefer to use.
This whitepaper provides guidance on common high-availability and scale-out deployment architectures, and discusses the factors to consider for your specific business environment. Three basic models are described for deploying an on-site managed file transfer (MFT) solution. The attributes of each option are described; each has pros and cons and offers a different balance of cost, complexity, availability, and scalability. The paper explains that, no matter how reliable each model is, any deployment can experience outages. The recommendation is to use clustering services to protect your data when the inevitable hardware, software, or network failures occur.
This whitepaper describes the formal and informal file-sharing methods business employees use to perform their daily functions and explains that, from sending small text documents to multi-gigabyte video files, the right managed file transfer (MFT) solution can allow such transfers to continue without risking the security of the corporate network. The paper explains that the right MFT solution can enable business growth, enhance operational efficiency, enable compliance, reduce costs, and increase ROI. Choosing the right MFT solution requires eight considerations described in the paper, and concludes by explaining why Globalscape solutions are the choice of our customers around the world.
This whitepaper examines the "Bring Your Own Device" (BYOD) movement, from carrying around a floppy disk to today's "cloud" services. This paper explains that employees may not be aware that their file transfer methods can cause a risk to security. Ways to ensure that employees can securely send files without risking corporate data security and what that dangers are with BYOD transfers are also discussed. Recent security breaches are referenced in the paper, and why such attacks are expected to continue into the future. The paper concludes with a description of how companies can ensure data security and how Globalscape's secure file transfer products meet and exceed that need.
Email. It can be the source of some of IT's biggest headaches. As it eats up storage and bandwidth, it also opens up holes in your IT security plan. But there is good news. Mail Express can easily solve your most troublesome headaches surrounding email and it can reduce costs, too!