Collaboration refers abstractly to all processes wherein people work together —applying both to the work of individuals as well as larger collectives and societies. As an intrinsic aspect of human society, the term is used in many varying contexts such as science, art, education, and business.
VMware AirWatch gives enterprises identity, productivity and collaboration solutions through enterprise mobility management. The VMware AirWatch platform gives end users a seamless digital workspace, so they can be more effective on the go. A future-proof mobility platform enables IT to support business initiatives now and in the future with features:
• Broadest OS and device support with same-day updates
• Unified identity management framework across solutions
• Suite of integrated productivity and collaboration apps
• Centralized content management and collaboration
• Global scalability with multi-tenant framework
AirWatch offers a unique vision for identity, mobile, network and Infrastructure that is trusted by more than 16,000+ organizations, including 500 of the Global 2000, and has been positioned as a leader by Gartner in the 2015 Magic Quadrant for Enterprise
With the current state of the economy, IT executives are being asked to stretch their budgets in order to keep their businesses profitable. In 2008, Median IT spending per user fell to $6,667 from the previous year's $7,397, according to Computer Economics. This represents a 6.2% reduction, consistent with the fact that IT managers were supporting an increasing number of users without corresponding increases in IT spending. IT spend continued to decline in 2009 and uncertainty and caution is still prevalent in 2010.
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including:
-Compliance with local, state, federal and international statutory requirements
- Electronic discovery requirements and best practices
- Knowledge management applications
- Disaster recovery and business continuity
Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.
"Seeing is believing. How we connect and collaborate is changing. It’s no longer about reviewing a PowerPoint deck or a document sent out in advance in the meeting invite over a voice bridge. It’s now about collaborating and working in real time with voice, video and content sharing—as a team. Together, Microsoft and Polycom make it simple. Watch now an interactive session covering the following hot topics: How the new Office 365 Services and Skype for Business Online change the collaboration experience and reduce conferencing/communications costs. How you can turn your conference rooms and huddles spaces into productive, collaborative workspaces. Polycom RealPresence Trio and how it accommodates our 3 collaboration needs: Voice, Content and Video. How easy it is to set up and how easy it is for users to connect. How flexible your workspace transition plan can be. Don’t miss this session featuring Polycom and Skype for Business solutions experts, Peter Huboi and Jovito Salonga, for a d
"Unified communications (UC) has been a market in the making for well over a decade, as companies look to improve corporate collaboration. One of the software leaders in the UC space is Microsoft. As organizations look past IM and presence to explore other productivity and efficiency gains that might come with Skype for Business integration, the next logical step is Enterprise Voice. In this brief, you’ll gain valuable insight into the following 3 common questions companies ask before deploying Skype for Business Enterprise Voice: 1. What are the risks of deploying Skype for Business Enterprise Voice? 2. What is the quality of Skype for Business Enterprise Voice? 3. How can Skype for Business Enterprise Voice transform my company? Step inside this whitepaper for guidance from UC industry analyst, ZK Research. "
"Now you can reduce your overall communications costs, streamline business processes, and make employees more productive, How? With Polycom voice solutions and Skype for Business.
The brief by ZK Research, Lowering the Cost of Communications—and Six More Real Benefits of Skype for Business Voice details how you can improve staff productivity, leverage existing UC solutions, consolidate infrastructure, get to market quicker, support BYOD, and pave the way for video. All while dramatically lowering your total cost of communications."
There are an estimated 50 million huddle rooms, or small meeting spaces, around the world today. But in 2015, only 10% of video systems purchased were for huddle rooms. See how you can support the new ways people work by creating a productive huddle room meeting experience.
"Build your business case. There is a transformational shift around enterprise voice solutions as organizations move from the PBX to unified communications (UC) for their voice needs. In parallel, many organizations are moving their existing on-premises infrastructure into the cloud.
This brief outlines the benefits and considerations such as:
• Microsoft Office 365 and the cloud
• Selecting phones for Skype for Business
• Replacing the PBX and making the transition
• And more
Download this brief that helps you realize the benefits that UC and collaboration brings to the modern workplace."
Video communication offers significant benefits for improving group collaboration and breaking distance barriers. Rapid growth of Unified Communications platforms such as Skype for Business/Lync has made video collaboration even more accessible to individuals and companies of all sizes. One of the key demands of video conferencing solutions is to interoperate between different platforms
Using analytics data to improve the customer experience is key to creating a competitive advantage in today’s market. Read this Harvard Business Review report to access: enterprise survey results, case studies and more.
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems.
Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
Subject lines can be one of the most important elements of your email program. It’s your first (and maybe your last) impression on your recipients. It’s what determines your email response and engagement. However, many marketers will spend far more time on the content of the email and ignore the importance of the subject line. After all, an awesome email is worthless if it’s never seen. That’s why it’s so important to know how to create amazingly effective subject lines that will get your email opened.
This guide will break each of these points down so that, in the end, you have the tools you need to make sure your staff doesn’t seek out greener pastures or lose focus. Let’s begin with the bigger picture.
You set aside hours every week for them to train, you tie learning to performance objectives, and you talk about their progress regularly. But then you see the total usage hours and you’re, well, underwhelmed. Maybe your team doesn’t need training afterall? Not so fast.
Fact: Training pays. Invest in your employees and that investment comes right back to you. In one survey, 85 percent of workers indicated that employer-provided training increased their own workplace loyalty. The same survey showed that workers who trained just one hour per week saved 1.8 hours per week—or 83.7 hours per year—through productivity gains.
With each new day comes a new opportunity, and perhaps nowhere is that truer than in the world of tech. When you're preparing a team, it helps to know what changes are coming. There are opportunities for your team to jump ahead of the competition by knowing what training you’ll need and what skills to hire for.
Deliver secure, high-performance unified communications for your organization with Citrix XenApp or XenDesktop and the HDX RealTime Optimization Pack for Skype for Business—the only Microsoft-endorsed solution for delivering Skype for Business in a virtual environment.