Contact Managers are programs that enable people to keep track of their associates and tasks. Contact managers are used by salespeople, customer service representatives, and managers.There are two types of contact managers: Software that you install on your personal computer or intranet and hosted applications (ASP).
The rise of digital in the marketing mix has brought a whirlwind of change to the agency space, from work being brought in house to competition from consultancies and service providers. What an agency looks like in just five years is going to be tremendously different from the traditional model we know today.
Developing a successful influencer marketing strategy requires careful thought and planning. The worksheets in this workbook capture the consideration behind the strategies of many of our clients. They will guide you step-by-step through the process of developing a solid influencer marketing strategy for your brand. We suggest you start with worksheet #1, and then move through the remaining worksheets in order.
This study looks at the effects of influencer marketing on in store sales. The study uses point of sale data to compare purchases from consumers exposed to influencer content to a matched control group of consumers who did not see influencer content.
This document provides an overview of EMC’s XtremIO architecture as it compares to SolidFire. Not intended to be exhaustive, this overview covers select elements where the solutions differ and presents their impact to overall suitability for data center needs.
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including:
-Compliance with local, state, federal and international statutory requirements
- Electronic discovery requirements and best practices
- Knowledge management applications
- Disaster recovery and business continuity
Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.
Picture a contact centre. Did your brain conjure an image of a sea of low-walled cubicles with agents speaking into headsets? Until recently, that’s what most contact centres were—a single site where agents commute to the office and complete their work at a fixed location. Today, contact centre agents are not bound to the office; they can work just about anywhere: at home, in hired office space or even on the move from a mobile device. But that’s not the only benefit that mobility has on customer service. Here are five ways you can boost customer service levels using mobility.
Mobile devices and apps have transformed the way enterprises operate in recent years, improving productivity, communication and collaboration, and in many cases completely changing how work gets done. To help optimize mobility initiatives, many organizations turn to trusted IT partners that can help maintain mobile deployments and free up staff to focus on innovation.
For most organizations, the question of whether to deploy mobile computing has long since given way to the question of how. And many are only in the early stages of mobility maturity. An expertly conceived strategy is necessary to achieve the innovation that mobility can provide.
VMware AirWatch gives enterprises identity, productivity and collaboration solutions through enterprise mobility management. The VMware AirWatch platform gives end users a seamless digital workspace, so they can be more effective on the go. A future-proof mobility platform enables IT to support business initiatives now and in the future with features:
• Broadest OS and device support with same-day updates
• Unified identity management framework across solutions
• Suite of integrated productivity and collaboration apps
• Centralized content management and collaboration
• Global scalability with multi-tenant framework
AirWatch offers a unique vision for identity, mobile, network and Infrastructure that is trusted by more than 16,000+ organizations, including 500 of the Global 2000, and has been positioned as a leader by Gartner in the 2015 Magic Quadrant for Enterprise Mobility Management Suites report for their flexible deployment options and strategic partnerships provide end-to-end mobility solutions worldwide.
In this guide you will learn how businesses like yours have used the VMware AirWatch platform to transform how they work.
Now more than ever, customer loyalty and business revenue rely on hyper-personalized engagement. To resolve these issues and remain focused on their core responsibilities, IT professionals are turning to Customer Identity and Access Management (CIAM) platforms.
The EMC VNX family delivers industry-leading innovation and enterprise capabilities for file and block storage in a scalable, easy-to-use unified storage solution. VNX storage combines powerful and flexible hardware with advanced efficiency, management, and protection software to meet your economical, and performance needs.
With the VNX you can consolidate multiple workloads and still enjoy the best economics for yoru virtual and physical applications without compromise. The VNX allows you to enjoy the performance of flash at the cost-effectiveness of disk for all your mixed workloads.
With industry leading application integration, you can start small and scale to multi-petabyte environments, you can utilize automated storage tiering, encryption, local and remote protection all while knowing that VNX is trusted by tens of thousands of customers.
Break the business speed barrier
Business has realized the strategic importance of the network, but it is almost impossible for today’s networks to run at business speed. Find out why — and how to do the impossible — in this paper >
Cart abandonment, digital advertising (especially when faced with ad-blocking software), and discrete digital stores are relics of the past when it comes to e-commerce. Consider this: How much revenue do you think $1 spent on digital advertising will generate in commerce sales? The answer: A bit more than twice the investment—an abysmally unprofitable equation for any company carrying physical inventory.
There are potentially tens of thousands of buyers who don’t know that they need your products or services. They are your passive, silent audience. And, if you want to grow quickly, that audience is absolutely vital. You can’t reach them using personas, content marketing, or retargeting – so how do you find buyers who’ve never even heard of you? This ebook explains how to reverse-engineer their digital footprints and follow the trail back to the owner.
This report reveals how media companies and broadcasters must consider new strategies to meet rising expectations and maintain audience share due to the increasingly wide audience with an insatiable hunger for content.
In this report, we delve into the way Dairy brands reach Fans and prospects on social media, examining what kinds of posts they make and seeing what Fans respond to most, to help your brand optimize your content for maximum engagement.
Delivering great content is often the biggest stumbling block to effective learning in many organizations. A sensible content strategy can help any organization jump-start, rebuild, or enhance its learning initiatives.
But Information Governance in 2014 and beyond is not just about dealing with information volumes. It’s about understanding what information exists, where it exists, making it accessible, and managing it. What information needs to be retained to satisfy laws? What has business value? And can the final contract or client file be found in time? How can the organization operate “faster, better, cheaper,” and be legally compliant when so much digital data debris exists?
This paper outlines the findings of the most recent research commissioned by OpenText. From the results of extensive customer interviews with some of the world's best known brands across a wide variety of industries, OpenText has uncovered a wealth of information about the ROI of ECM-the business drivers of ECM, the value, specific area of ROI, and best practices-all gathered from interviews with some of the most progressive organizations in terms of demonstrable value derived from their deployments and strategies.