Wireless is a very generic term that may refer to numerous forms of non-wired transmission, including AM and FM radio, TV, cellphones, portable phones and wireless LANs. Various techniques are used to provide wireless transmission, including infrared line of sight, cellular, microwave, satellite, packet radio and spread spectrum.
This paper explores how companies can more safely introduce employee- or corporate-owned mobile devices into the work-place, identify the risks inherent in their broader access to corpo-rate data, and derive enhanced business value.
This white paper discusses the key market trends and challenges facing organizations as they seek to deploy mobile enterprise solutions and examines the growing requirements of these firms. It also delivers an overview of how enterprises can address the challenges in terms of repackaging and optimizing applications to better operate in a converged, dynamic mobile world.
An overview of the important considerations that both senior business management and IT management should think about as they decide whether or not to migrate some or all of their messaging and collaboration capabilities to the cloud.
Financial Services firms are moving into a new phase in the evolution of communications oversight and face challenges ranging from new and changing regulations to employee privacy. Learn how legal, compliance and IT professionals are managing compliance and e-discovery for email, Web, IM, social media, enterprise social networks, corporate issued mobile devices and the bring your own device (BYOD) trend.
Are your company’s employees using Sharepoint, Dropbox for Business or other enterprise cloud file-sharing services? Do your users want to use standard market aps to view and edit shared files on the go? Are you concerned about preventing enterprise data leakage from mobile devices? Download the datasheet to learn about approaches that address these challenges so that your enterprise can use these services while ensuring enterprise data is protected.
Is your company using Office365? Are you concerned that your enterprise mail is not protected on mobile devices? Do you want to secure your data instead of managing devices? Download the datasheet to learn in depth approaches to addressing these challenges.
Is your company’s intranet portal available to employees on the go? Do employees need mobile access to your back-office systems while ensuring data on mobile devices is secure? Do users want to use their own mobile devices to access corporate data and applications? Download the datasheet to get in depth approaches to addressing these challenges.
In an age of constant price-cutting and eroding brand loyalty the travel industry continues to struggle with customer satisfaction issues. New technologies such as mobile apps offer the promise of dramatically improving the entire travel process for everyone involved. Unfortunately, the limited sharing of data across the industry means that many of these apps are not successful in getting the right data to the right user at the right time. In this guide we describe how APIs and API management offer a unique opportunity for both travel suppliers and intermediaries to better control their own destinies while increasing customer satisfaction.
John Musser, CEO of API Science, discusses the progression of API business models and offers examples of companies that have successfully matched their strategy with the appropriate model. View and learn:
• Why an API strategy is not a business model
• Most API business models have more than one type of ROI
• API business models are not one size fits all
• Why internal API use is likely the largest source of traffic
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.
In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
The following industry forecasts and findings highlight mobile’s growth potential and each on their own should merit merchants’ attention. Learn more about the potential of mobile growth through this whitepaper.
The workplace technology landscape has changed dramatically over the past five years, and the security threats have changed along with it. This whitepaper will show you the growing
factors that IT professionals can't afford to ignore.
As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or public spaces, and from open networks. Information is stored on central, third-party servers that are accessible across the company and the world by anyone with an internet connection.
As a result, online security is increasingly being pushed to the forefront as a major corporate expense. Yet, 89% of the global information workforce lack clarity on how security applies to the cloud. “Data is suddenly everywhere, and so are the number of people, access points and administrators who can control – or worse, copy – the data." Please download the white paper to learn more.
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.