Wireless is a very generic term that may refer to numerous forms of non-wired transmission, including AM and FM radio, TV, cellphones, portable phones and wireless LANs. Various techniques are used to provide wireless transmission, including infrared line of sight, cellular, microwave, satellite, packet radio and spread spectrum.
Even though everyone seems to agree that integrating social media into contact centers is mandatory these days, most companies haven't yet really implemented a social channel, or they have dabbled with Facebook or Twitter, but haven't really treated social media with the same rigorous attention that they have given to other customer channels. In this Roundtable Webcast, our panel of experts offers their varied experiences and expertise to help our viewers figure out this newest customer channel.
In this Gigaom Research Webinar, we will discuss the potential for responsive design, evaluate use cases for the landscape of options available choices, and suggest a strategy for choosing the blend of tools, services, and methodologies that produces a performant, manageable, responsive site.
This white paper, based on original IBM research with analysis by IDC, offers a Mobile Infrastructure Maturity Model and documents the best practices and characteristics of organizations that are leaders.
Building a mobile collaboration or bring-your-own-device solution requires three things: mobile applications, the mobile devices themselves and the network that underpins them both. Often, the network and its capabilities take a back seat to applications and devices—which can ultimately lead to poor performance or an inflexible infrastructure. Find out how to develop the type of network that truly supports mobile devices, applications and unified communications programs, thereby establishing the foundation for stronger mobile solutions.
In this Gigaom Research Webinar, we will examine the impact mobility has had on application development, the pain points experienced when businesses try to manage mobile development across the enterprise, and the role automation, DevOps and other rapid development tools play in moving IT from inhibitor to enabler.
Citrix XenDesktop is the clear choice for mobilizing Windows apps and desktops. Whether you are looking to deliver Windows apps and desktops to mobile users, reduce costs and management through desktop virtualization, or secure intellectual property, XenDesktop is the only solution able to meet all your needs from a single, easy to deploy platform. It quickly and securely delivers mobile access to individual apps or complete desktops while maintaining a high definition user experience.
Bring-your-own-device (BYOD) programs and policies empower people to choose the best device to get their work done, including personally-owned consumer smartphones, tablets and laptops. This white paper provides guidance for introducing BYOD to help people become more mobile and productive while IT adapts to consumerization in a simple, secure and controlled manner.
The rapid increases in computing power described by Moore’s
Law offer theoretical advantages for IT organizations—but it’s
market competition that translates those benefits into real value.
As vendors battle for market share, costs are falling for every part
of the desktop virtualization architecture. Meanwhile, desktop
virtualization technology itself is advancing quickly, providing new
ways to enable business mobility and enabling the flexibility that
people and organizations need to thrive. This trend is a double
win for customers—better solutions at a lower cost—and it’s
making the benefits of a service-based approach to IT available to
Mobile workspaces fulfill the vision for anywhere, anytime flexibility and productivity. People are empowered to get their work done in an always-on, fully secure environment that follows them everywhere, on any device. With seamless access to all corporate resources—even on the same devices that hold their personal content—people can get their work done faster and better for optimal business impact. By achieving true enterprise mobility, the organization as a whole gains new levels of agility and performance. This paper discusses the elements to a complete mobile workspace solution.
End users are demanding their own devices in the workplace, making IT the shepherds of a potentially unruly flock? The good news is IT can embrace BYOD with security and confidence given the right preparation and technology??
According to the GSMA (the global mobile industry trade group), the total number of devices in 2012 will double from six billion to 12 billion by 2020. For organizations considering Mobile Management Services (MMS), such an increase demonstrates why it's critical to address MMS adoption and deployment now, before unchecked proliferation can cause serious problems. In addition, the increased corporate use of mobile devices poses significant control and support challenges for IT, which will only become more complex and demanding over time
The major trends challenging IT organizations today are the increasing dissimilarities and hybridization of platforms inside and outside the organization. And the rush to deploy SaaS applications and the explosion in smart phone and tablet devices that users are bringing to work for personal productivity. This fractured identity environment results in significant management challenges for IT, and frustration and lower productivity for users forced to remember multiple usernames and passwords.
Unified identity architecture ensures your on-premise Active Directory infrastructure can be securely leveraged to quickly bring servers (UNIX, Linux, and Windows), applications (on-premise, SaaS, and mobile) and endpoints (Mac and Mobile devices) into line with security best practice and compliance. This paper will cover the practical path of unified identity management across multiple platforms including data center, cloud, and mobile.
The explosion in mobility and the increasing number of ways to connect with the corporate network has created an IT environment that is increasingly difficult to manage, and that leads to inconsistent user experience. Mobile WAN optimization can help overcome many of the challenges of running a distributed environment by improving the performance of critical enterprise applications, which lowers the cost of effectively supporting mobile workers and eliminates the need for many organizations to pursue expensive strategies and upgrades.