Is your company’s intranet portal available to employees on the go? Do employees need mobile access to your back-office systems while ensuring data on mobile devices is secure? Do users want to use their own mobile devices to access corporate data and applications? Download the datasheet to get in depth approaches to addressing these challenges.
John Musser, CEO of API Science, discusses the progression of API business models and offers examples of companies that have successfully matched their strategy with the appropriate model. View and learn:
• Why an API strategy is not a business model
• Most API business models have more than one type of ROI
• API business models are not one size fits all
• Why internal API use is likely the largest source of traffic
In an age of constant price-cutting and eroding brand loyalty the travel industry continues to struggle with customer satisfaction issues. New technologies such as mobile apps offer the promise of dramatically improving the entire travel process for everyone involved. Unfortunately, the limited sharing of data across the industry means that many of these apps are not successful in getting the right data to the right user at the right time. In this guide we describe how APIs and API management offer a unique opportunity for both travel suppliers and intermediaries to better control their own destinies while increasing customer satisfaction.
Sales people spend more time out of the office than in. When they are out of the office, they need information at their fingertips. And in today’s more mobile, more collaborative, and more data-rich business world, the needs of corporate sales forces are radically changing. In particular, sales people have always needed access to information about their customer before a meeting and an easy way to update customer information after a meeting. Now, to work more efficiently from the road, they could benefit from and in many cases need additional help in the form of relationship management assistance, collaboration tools, and contextual and relevant business analytics.
You would be hard pressed to find a single employee who comes to the office without a personal mobile device. Most probably use those devices outside the office to send work-related email messages. BYOD is a reality in today's business world.
If businesses are to benefit from the potential productivity gains offered by increased mobile access – and employees are able to enjoy the convenience of BYOD – security and IT departments are faced with having to ensure their business is protected against all the new mobile security threats.
IT is embracing to this new world of consumerized technology, with a focus on its own employees as internal customers. Explore how customer-first policies can make use of social, mobile and cloud technologies to give workers the freedom and flexibility they desire to drive company productivity. Please download the white paper for more information.
“Exploring Business and IT Friction: Myths and Realities,” outlines key issues that cause friction between business users and IT, such as:
• Gaps in customer satisfaction and the perceived value of services
• Inadequate IT support, which decreases productivity and revenue
• Lack of communication and ownership in how business users and IT work together to identify service levels and technology needs
See what 900 business and IT professionals had to say and get recommendations for change.
The following industry forecasts and findings highlight mobile’s growth potential and each on their own should merit merchants’ attention. Learn more about the potential of mobile growth through this whitepaper.
Whether you are starting a new business or expanding your existing business, you will need to choose a business phone system that meets your organisation’s requirements. This guide provides you with essential information and tools so you can understand your options, and make the decision that meets the needs - and ambitions - of your business.
Evolving businesses can better serve customers and enhance the way employees work by adopting the most readily available and affordable technology. Click here to read how leading edge communication begins and ends with a high-speed Internet-enabled, cloud-based, IP-connected phone service from RingCentral.
The workforce is going mobile. According to Forrester, more than half of employees carry at least three
devices for work. And many are bringing their own smartphones, tablets, and other devices to work, a
phenomenon that’s grown so popular it now has its own acronym—Bring Your Own Device (BYOD).
So it comes as no surprise that, according a survey by SpiceWorks, 60% of small and medium businesses are
considering using a virtual desktop infrastructure (VDI) as part of their BYOD strategy. Many of these organizations
are relying on VMware® Horizon View™ (formerly VMware View), because it enables organizations to implement a
VDI infrastructure that reduces operational costs, enhances security and supports a mobile workforce.
In this paper, we explore the IT management environment. How can you integrate document solutions across
desktops, mobile apps, and the cloud to better meet business demands, without creating so much complexity
that it causes IT to suffer? Please download to learn more.
Whether you’ve embraced it or not, mobile is already part of your business. To remain relevant, IT must think like the business. IT
must reinvent itself and become more of a technology advisor and less of a technology traffic cop. This paper sets out some of the key lessons learned by progressive organizations that have used mobile to get ahead.
Enterprises are increasingly looking to expand their ALM capabilities to include mobile application testing. Users of HP’s Unified Functional Testing (UFT), formerly QuickTest Pro, now have an option to perform mobile functional testing (regression) with access to real mobile devices hosted in the cloud, leveraging the native test automation capabilities found in UFT.
As companies aggressively determine how to monetize their mobile channels, or deploy mobile applications to improve business efficiency, those tasked with quality assurance need to support these efforts for all types of devices—in an efficient and cost-effective manner.
Unable to access the data you need? Lack of real-time information? Technology preventing fast execution of changing business strategy? These are just some of the clues you are probably spending more on integration than necessary.