Corporate Visions and SAVO teamed up to dig into if, and how well, companies are using mobile tablets to equip their salespeople to be more effective in their customer conversations. Are you ahead of the mobile movement or lagging behind?
Done correctly, organizations should gain several advantages from server virtualization and cloud computing that will improve their overall ROI: less CAPEX spending, greater flexibility and scalability, more security options and overall savings.
Eight top considerations on how to add mobile capabilities and support successfully, with the first three focusing on adding mobile views and functionality to business applications, the next three focusing on using increased mobility to help reinvent IT, and the final two bringing it all together.
This whitepaper examines the way in which enterprise mobility has both increased employee productivity and decreased the security of corporate networks. The paper discusses the challenges IT managers have with controlling the "Bring Your Own Device" (BYOD) trend to allow mobile users to have access to the corporate network. Explained in the paper is the limit to visibility and control of file transfers when employees use ad hoc methods, and that educating employees on proper data access is not enough to protect the corporate network. The paper concludes by describing how Globalscape's EFT™ and Tappin™ can provide mobile access, without compromising security and controls over file sharing.
You would be hard pressed to find a single employee who comes to the office without a personal mobile device. Most probably use those devices outside the office to send work-related email messages. BYOD is a reality in today's business world.
Read this white paper to learn what you need to know about mobile security in corporate environments. Discover more about today's mobile threats, key threats associated with smartphones, protecting yourself against data loss and theft, and more.
If businesses are to benefit from the potential productivity gains offered by increased mobile access – and employees are able to enjoy the convenience of BYOD – security and IT departments are faced with having to ensure their business is protected against all the new mobile security threats.
Unified communications (UC) is a powerful technology with a multifaceted value proposition. UC can significantly reduce the cost of communications but more importantly raises productivity by streamlining the collaboration process. Download now to read how UC can increase your company productivity.
While consumerization offers many benefits for both end users and the enterprise in terms of convenience, efficiency and productivity, it presents important challenges for IT departments, especially in terms of endpoint backup and data security. To reap the benefits of consumerization while avoiding security and other pitfalls requires an understanding of the origins of this latest IT trend, its enduring presence and how the most successful enterprises have effectively embraced this new reality.
You need an answer fast. You searched online and almost got the answer, but require a little more information without having to call someone. What do you do? Fortunately, in today’s customer service world, there are options.
Transforming the way enterprises work to better capitalize on our most valuable resource: people. As one of the world’s leading social businesses, IBM empowers more than 430,000 employees around the globe to know more, do more and deliver more value where and when it matters most. And by extending social capabilities outside the organization, IBM has been able to empower and strengthen connections with clients, IBM Business Partners, suppliers and other stakeholders to tap new opportunities for growth while building brand value.
IT as a Service (ITaaS) will transform future IT operations and service delivery. In the interim, Hybrid IT offers a rational, gradual approach in which some services move to SaaS while others remain on-premise. This white paper provides a strategy to move part or all of your ITSM suite to the cloud as a stepping stone to ITaaS.
Please enjoy a video preview of this white paper here:
To learn more please download the white paper now!
In an age of constant price-cutting and eroding brand loyalty the travel industry continues to struggle with customer satisfaction issues. New technologies such as mobile apps offer the promise of dramatically improving the entire travel process for everyone involved. Unfortunately, the limited sharing of data across the industry means that many of these apps are not successful in getting the right data to the right user at the right time. In this guide we describe how APIs and API management offer a unique opportunity for both travel suppliers and intermediaries to better control their own destinies while increasing customer satisfaction.