A smartphone or sphone is any electronic handheld device that integrates the functionality of a mobile phone, personal digital assistant (PDA) or other information appliance. This is often achieved by adding telephone functions to an existing PDA (PDA Phone) or putting "smart" capabilities, such as PDA functions, into a mobile phone. A key feature of a smartphone is that additional native applications can be installed on the device. The applications can be developed by the manufacturer of the handheld device, by the operator or by any other third-party software developer.
We work at home. We take conference calls in the backseat of a taxi. We even tap out emails from 30,000 feet. Mobility is radically redefining the way we work, because it’s redefining where and when we can work. It’s why Keith Perske, executive managing director of workplace innovation for Collier’s, thinks it’s time
to adopt a new description of the workplace: “Today’s workplace is an integrated set of locations, technology, programs and work practices that connect people and enable employees to contribute and be productive. That’s the new workplace definition.”
And with the emergence of this modern workplace, users are expecting a mobile experience that’s simple, convenient, and a boon to their productivity. In order to deliver on these expectations, IT organizations are making business mobility a
priority in their investment decisions. Which is why we’ve identified five potent mobility trends that warrant attention and also present opportunities to transform the enterprise
The mobile office is a reality in today’s world. According to the Philadelphia Business Journal, telecommuting has increased more than 73 percent since 2005, meaning a burgeoning number of employees are accessing corporate documents and data on their mobile devices. In a recent IDG Enterprise survey, 82 percent of respondents reported that at least some colleagues have completed tasks from mobile devices, whether those devices are managed or not.
One of the most common questions being asked by many customers recently is “How does VMware AirWatch support Office 365?” Many ask if AirWatch can control access to Office 365 (O365) not only on their corporate desktop systems, but most importantly on their mobile devices.
Fortunately, AirWatch provides tremendous support to help organizations leverage O365 on their mobile devices and our recent integration with VMware® Identity Manager provides an industry-first adaptive access control framework to ensure that all work applications, including O365, can only be accessed on managed and compliant devices.
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels.
What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line.
But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
Studies show mobile consumers look at their phones an average of 1,500 times each week and spend 177 minutes on their phone each day. With every swipe, tap, and zoom, iCustomers are learning to expect that every business look, feel, and act just like their favorite mobile app. What’s a marketer to do?
This white paper features answers from Sitecore partner agencies to five questions about the mobile digital experience: challenges commonly faced; the best time for planning the mobile experience; what to look for in a dev partner, how to measure success from mobile, and what “mobile” most frequently means to Sitecore partner customers. With verbatim comments and analysis, it’s a helpful guide for IT and marketing leaders who want to mobilize their digital experience.
Jana provides free, unrestricted internet access to more than 30 million smartphone users in emerging markets. With their mCent Android app, Jana shifts the cost of mobile data to brands via sponsored content. When users engage with content in mCent, they earn free mobile data that can be used anywhere on the internet. Jana product managers use data to constantly analyze how well each of the features in mCent performs, to determine which features should be turned on for everyone, and which features should be turned off.
Join Forrester and IBM to learn how, clients are leveraging mobile and cloud to transform their businesses and bring new innovations to market. Understand how organizations can continuously deliver high quality mobile enterprise applications that leverage Cloud computing to securely integrate with their IT systems opening up new sources of revenue and innovation. Forrester Principal Analyst John M. Wargo will share insights Forrester has gleaned from conversations with clients deploying packaged solutions and building custom applications using cloud services. IBM's Botond Kiss will provide insight into how leading organizations are using cloud to accelerate their mobile transformation.
The problem with good mobile experiences? They’re not great. The financial upside of delivering a great mobile app experience
Key topics covered:
• What makes for a great app (most companies get it wrong)
• Four ways great apps outperform good apps
• Tips for getting to great
• How First Security Insurance is moving to greatness
This report, sponsored by Accenture and Pegasystems, explores how companies are managing their digital transformation initiatives, their goals, drivers and challenges, and how they are boosting their digital capabilities.
Adopting new mobile applications usually brings with it legitmate concerns related to security and risk mitigation. This technical white paper explains how IBM MobileFirst Platform can address some of the unique security challenges of mobile applications by helping you to:
- Protect on-device data through encryption, offline authentication and other security features
- Integrate IBM MobileFirst Platform with your existing enterprise security infrastructure
- Prevent the mass distribution of tampered copies of your original application
- Enforce security updates to your mobile applications