Wireless Communications Transfer Protocol (WCTP) is the method used to send messages to wireless devices such as pagers on NPCS (Narrowband PCS) networks. It uses HTTP as a transport layer over the World Wide Web.
In this Gigaom Research Webinar, we will examine the schism between the automated enterprise and the manual operations that support it, assess the tools and processes available to bring the back office up to speed, and present a roadmap to bring business agility and consistency to your operations. We will discuss real-world examples and draw lessons that businesses of all sizes can use.
If businesses are to benefit from the potential productivity gains offered by increased mobile access – and employees are able to enjoy the convenience of BYOD – security and IT departments are faced with having to ensure their business is protected against all the new mobile security threats.
Download this white paper, and uncover the steps this HIT team took to manage their IT and telecommunications portfolio, translating to millions in savings on their operations budget! Discover the hidden costs of your organization’s technologies, and their massive impact on the annual IT and telecom budget.
Box recommends this report for any growing business or company considering an investment in enterprise content collaboration and cloud file sharing. Both let users access important content simply and securely, on any device: desktop, laptop, phone or tablet.
Join guest speakers Rob Koplowitz, VP and Principal Analyst at Forrester Research, Ted Schadler, VP and Principal Analyst at Forrester Research, and Whitney Bouck, SVP & GM of Enterprise at Box, for a complimentary webinar that will help you create a 3-step plan to select the right vendor for your business needs
This analysis is designed to provide potential customers with a comprehensive picture of the direct and indirect costs and benefits they should consider when evaluating Aerohive or any other wireless connectivity solutions.
Recent developments and trends such as BYOD, advances in enterprise video technologies, and a proliferation of employee collaboration platforms have prompted more and more organizations to develop comprehensive unified communications (UC) strategies. Compelled by the prospect of reducing communication costs and raising employee productivity, 78% of organizations report they already have a strategic plan and budget in place for at least some components of UC. Download to learn more!
When your employees can collaborate with each other and customers on the go, your company naturally becomes more efficient and competitive.This whitepaper will guide you to find the best UC solution for your mobile workforce.
This report looks at customers’ and businesses’ attitudes toward usage of multichannel interactions, and identifies the issues and potential pitfalls that businesses will face when trying to improve the customer communications across channels.
Is your company’s intranet portal available to employees on the go? Do employees need mobile access to your back-office systems while ensuring data on mobile devices is secure? Do users want to use their own mobile devices to access corporate data and applications? Download the datasheet to get in depth approaches to addressing these challenges.
Built on the results of an annual survey of Internet shoppers worldwide, the 2013 Live Chat Effectiveness report outlines Internet shopper communication and purchasing behavior and preferences. The report includes findings specific to live chat technology, as well as other engagement channels, such as phone, email and social media.
In this year’s report, we explore how Internet shoppers use these various channels to inform purchase decisions and seek help from customer service. Readers will learn the channels that shoppers prefer in given scenarios and how to prepare their teams for optimal engagement.
In June 2013, Cisco engaged Miercom to evaluate the capabilities and performance of the latest Cisco Integrated Service Router (ISR) for branch offices—the Cisco 4451-X ISR. Review the report in full and discover why Miercom awarded the Cisco 4451-X ISR the Performance Verified award.
Employees today want to be able to choose their own mobile devices based on their preferred design and functionality, a trend known as “bring your own device,” or BYOD. This can be a boon to the organization, but it is also a risk. This study explains why.
Businesses of all sizes have a fundamental reliance on their communications infrastructure. This guide is designed to help you with the considerations you should be taking when looking to implement a new communications solution.